Make sure you book a central park view room; the view is amazing, so romantic. The rooms are very spacious and clean, the breakfast delicious (also with central park view), the staff extremely competent and nice; worth every penny

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We intended to make a reservation for a suite for a special anniversary and found the response cold and off-putting. Our experiences at Mandarin Orientals elsewhere has been consistently positive, particular in regards to warm and helpful service. We booked elsewhere.

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We had a 3 night stay in NYC for our honeymoon. Our first night was a dreadful experience at the Waldorf Astoria. We curtailed our stay there and we promptly checked out at 7.00am having arranged a room at the MO NYC. Our cab pulled up at the MO at 7.20am and we received a great welcome. Bags sorted no...

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My ipad was stolen from my locked hand luggage bag! So whether it was in the room or where baggage is stored , I don't know. But I do know for sure it was at The Hotel. As our next stop was the airport.

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First impression: Great room, but too bad the maid forgot about thecondom wrapper next to the bed. You can't have a great first impression wondering what else she forgot. Second impression: Went down to use beautiful pool--it's closed. Perhaps they should have told me about that issue and that one of their finest features was closed. Third impression:...

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We went with three young children and new baby for weekend, If you expect beautiful rooms, fabulous views, excellent service, you won't be surprised. It had all this. Surprise to us was that lunch inlobby overlooking the city was super-hip Asian Fusion, with many tables with parents and children, kids menu, sliders, and all fabulous. Then for dinner...

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I have stayed many many nights at the Mandarin New York. However my last two stays were disappointing. The service and staff were great as always but the rooms have started deteriorating and I think it is time for a refurbishment. The most annoying thing was that the wireless internet was not working properly. It was extremely slow and most...

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We enjoyed our stay in this fine hotel and look forward to going back. The room was totally comfortable and inviting. We had a great place to return to each night. If this is in your budget, stay here and enjoy!

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I usually visit NYC several times a year for holiday and shopping. I have stayed at The Penninsula, The Plaza, The Palace etc... and so far this is definitely the best. Check in- The suite was not ready when I arrived [~3pm] but I was offered a complimentary drink in the lounge bar. Normally I would be upset at this...

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