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Hotel class
310 West Broadway, New York City, NY 10013
What travelers say about Soho Grand Hotel
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Great location(11)
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Rooms are small(9)
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Very nice(8)
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Friendly and helpful(5)
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Bar area(5)
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Very good(5)
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Few blocks(4)
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CUSTOMER SERVICE(4)
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Higher floor(4)
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Deluxe king(4)
Reviews you can trust
globetrot...
Milan, Italy
8 reviews
Reviewed May 30, 2011
- NEW
2 people found this review helpful
Located in the heart of Soho, surrounded by all the shops and many good restaurants! We really enjoyed our stay.. the staff were always very kind and helpful.
The food in the restaurant was very good (especially the lamb and the salad!) and we loved the lobby bar!!!
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evian8899
Tampa, Florida
1 review
Reviewed May 23, 2011
When in New York with friends or visiting my daughter, I have always stayed uptown because I didnt know any better. I love to shop in Soho but couldn't find a place I felt comfortable and secure to stay. My daughter kept raving about the Soho Grand and she was soooo right. My sister and I are in our 50's...
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eliznorme...
New York City, New York
1 review
Reviewed May 12, 2011
My stay at the SoHo Grand was a wonderful getaway. My room was beautifully appointed and had spectacular views of the city skyline and the Hudson River. Despite the bustling location of the hotel, the room was quiet and relaxing. And from check-in to check-out, all services were performed with absolute courtesy and professionalism. The staff is friendly, efficient, and...
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PaulDScot...
Brookmans Park, United Kingdom
1 review
Reviewed May 10, 2011
We recently stayed at the Soho Grand and both my wife and I were very impressed with the hotel. The staff were friendly, courteous and ever so helpful. The rooms although no larger than most hotels in New York were very tastefully decorated, very clean, had ample facilities and an extremely comfortable bed. The concierge service was excellent, even when...
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triptrave...
60 reviews
Reviewed May 4, 2011
At Soho Grand, the room was small --even by New York standards- but it was very well equipped: good lighting, wardrobe/armoire for clothing, a safe, and a comfortable bed with good (cotton - not "blended" with polyester !) linens. Likewise, the bathroom was small, but very well equipped, with both built-in shelves, and a floor unit with shelves for storage....
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jipe0404
Aubange, Belgium
3 reviews
Reviewed April 27, 2011
For such a price, it can be good !!!
No particular problem with this hotel : spacious rooms, confortable beds, helpfull staff, close to subway (A, C, E lines, 7 minutes to Time Square), well situated in Soho (shops, Brodway, ...)
1h30 from JFK Airport by subway (no change), but I guess we are the only customers of this hotel...
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Reviewed April 25, 2011
Decent hotel. Nothing over the top. Brought tea and cupcakes from nearby Billy's Bakery (Recommend). Was eating tea and cupcakes in anarea which looked like a lounge. The resturant manager approached and said "no outside food, this is a resturant". He didn't say weather there was anarea to chill and drink/eat my food so I just...
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Thank you so much for your feedback. We absolutely adore Billy's cupcakes too, but our lounge is a restaurant, and like any other restaurant, we cannot allow any outside food in the space. You are more than welcome to enjoy any treats in your room. Next time, we would love to introduce you to our Chef's famous Red Velvet cupcakes...
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Reviewed April 24, 2011
From the cold greeting at reception to the sarcastic concierge, this hotel was the least friendly hotel we have ever stayed in. Some of the hotel employees seem to think that being aloof/cold to guests is acceptable. It's a pity because it is in a decent location but it's way too cool for school. I've never left a trip advisor...
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Thank you for your comments.
I sincerely apologize that you did not receive the true experience of the Soho Grand during your stay with us. We pride ourselves on dependable, friendly, efficient and superior service, and for your stay to fall short of these standards is extremely disappointing. I'm sorry that our staff seemed aloof or cold. This is exactly...
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richardc3...
Wooburn Green, UK
2 reviews
Reviewed April 22, 2011
Very polite and accommodating staff. Hotel rooms were a good size, the bar and lounge good. Nice "quieter" location. The council decided to resurface the road outside our room during our stay and we were moved to a different room without issue. The icing on the cake was that the new room was on the 15th floor (1508) and had...
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monaelsa
London
2 reviews
Reviewed April 21, 2011
I have just stayed in another New York hotel and I was so disappointed that I felt compelled to write a review of this great hotel!
I spent 7 nights at the Soho Grand in November 2010 with my partner who was on a business trip. I was just there to visit the city but I spent a fair amount...
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