I really enjoyed my trip to Don Juan ," BUT" the commute from & to the airport was absolutely terrible. 3 1/2 hours on a bus each way is a little much . I had the understanding it was 1 hour NOT 3 1/2. we pretty much lost 2 days of our vacation for traveling ....:( the staff spoke little...

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I am a frequent visitor to Santo Domingo and I have stayed in several hotels and Resorts,while the Don Juan is not the best resort on the island ..it is my favorite..it is close to the airport $25.00,the staff is friendly and has been there for a while ..the rooms are spacious and very clean..the grounds are well kept with...

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When we first arrived my first thought was "dated" but clean. the check in was quick and the service was good Aarmao (i think) was very helpful getting our bags to our room and showing us how everything worked. during our stay he would come by randomly and see if everything was ok. Great guy. The greenery is incredible in...

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The staff is nice and the food was good for me, but the non-alcoholic drinks are not natural (for example, the juice they serve during the meals seems to be artificial, and the soft-drinks contain much more water than they were supposed to have). The hotel is not well maintained. In the first day they gave us a room very...

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first of all, it took almost 4 hours to get from the airport to the resort, when we arrived we were sent to a terrible room wich had stained matresses and bed sheets, the windows would not trust me we tried because the smell of mould was so bad we could not even be in there. we complained and...

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I booked this trip last minute, and unfortunately we were very limited with our choices since one us (and I don't mean me) let our passport expire. The resort is right smack dab in the middle of Boca Chica. If you like to walk the streets you will enjoy this. However, I often felt like it was not secure. They...

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All inclusive. Deal is a good one at 128 dollar per day for a large bedroom with ocean view and balcony. The airconditioning is very loud which was annoying, but besides that it was fine. Wifi in your room is 10 dollars per day which is a ripoff these days. Food is solid buffet style. I would say plenty of...

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I have vacationed at this hotel every year for about 5-6 years. The 2 visits to the Don Juan, I was very disappointed. I asked for a particular room - both times the TV didn't work. After 4 days - they moved me into another room. The bathroom ceiling leaked into the bathroom. Again it took days to fix. Shortly...

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Stayed almost every year in this hotel since 1992. Used to be top notch in service, food, rooms and ohh - the very beautiful beach. Now it seems to be one of the lower class hotels which does not warrant such a high price...the hotel beach is now crowded and not very clean...food and service is no longer the best....

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