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The Marcel at Gramercy


Hotel class 3.5 of 5
201 East 24th Street, New York City, NY 10011
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What travelers say about The Marcel at Gramercy
  • Very clean(15)
  • Floor lounge(13)
  • Rooms are small(9)
  • Times Square(9)
  • Air conditioning(7)
  • Boutique hotel(7)
  • Street noise(7)
  • Friendly and helpful(7)
  • Free internet(7)
  • Good thing(6)

Reviews you can trust

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[ Date ] [ Rating ]
AnneOlive...
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed May 27, 2011 - NEW
1
person found this review helpful

From the moment we arrived, the staff could not have been friendlier or more helpful. Good sized room with double bed each. Room and bathroom lovely and clean. Complimentary tea, coffee and fresh lemonade on the roof with the most amazing view of the Empire State Building. Computers available for guests. We walked New York and the hotel was in...

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skrayeski
Kent, Ohio
1 review
5 of 5 stars Reviewed May 24, 2011
1
person found this review helpful

My 19 year old daughter stayed at The Marcel for five weeks from April 2011 to May 2011, while she attended school nearby. I stayed for a week and a half with her and we shared a total of two rooms, ( a double and a king deluxe).. The hotel was great for the entire stay. The staff was very...

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K-boy
Indianapolis
5 reviews
4 of 5 stars Reviewed May 18, 2011

We stayed 4 nights at The Marcel. It is located near Gramarcy Park which is a beautiful part of town. Third Avenue is noisy and the rooms that face third can be loud. They were nice about changing the room once we mentioned it. IF the hotel is full, this could be a problem. At least 3 rooms per floor...

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rrakoczy
Hamilton, ON
45 reviews
3 of 5 stars Reviewed April 29, 2011
1
person found this review helpful

The Marcel Gramercy is pretty much everything you would expect a contemporary "funky boutique" hotel in New York City to be. The rooms are small, the furnishing are more sleek than practical, and the staff is more interested in being interesting than helpful. These things aside, the hotel is clean, the rooms are priced well, and there is a spectacular...

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
May 3, 2011

Dear rrakoczy Thank you for posting a review of our hotel on TripAdvisor! I am very pleased that you were able to enjoy our roof top and the amazing view of NYC. We offer many different room types so our guests can personalize their stay from the moment of making the reservation based on what needs they may have. Our... more

Rhonda016
Miami, Florida
1 review
5 of 5 stars Reviewed April 28, 2011

I just came back from an awesome trip to New York. We stayed at the Marcel which was a great location. The hotel staff was super friendly and very accomodating. I would highly recommend.

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
May 4, 2011

Dear Rhonda016, Thank you so much for taking a moment to inform us of your stay! I am so glad that you enjoyed your stay with us and hope that we see you soon in the near future! Sincerely, Nalini Sullivan General Manager more

sljackson
Los Angeles, California
2 reviews
5 of 5 stars Reviewed April 25, 2011

I would thoroughly recommend the hotel. Excellent value for New York, which is rare. Most particularly helpful was Mark Butler the Front Office Supervisor who checked me in, promptly dealt with everything that was required of him and attended to an issue i had with concern and follow through. I will definitely be staying there again.

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
May 2, 2011

Dear sljackson, Thank you so much for writing about your experience at our hotel! I am very pleased that you enjoyed your time with us and Mark was able to assist you with your needs while staying with us. I am glad that you were able to take advantage of our roof terrence and it's fantastic view! Thank you once... more

davidg105
London, United Kingdom
1 review
5 of 5 stars Reviewed April 13, 2011

I was staying in The Marcel during my last trip to New York and I only have good words about this hotel. The location was great just in the middle of the island (you can see the Empire from its terrace). The room was great as well: Clean, modern and with a huge bed. The staff was very attentive and...

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
May 2, 2011

Dear davidg105, Thank you so much for writing a review on TripAdvisor! i am very pleased that you enjoyed your stay with us. I am very glad to learn that Michael ensured you were well taken care of while staying with us! Thank you for letting us know and I hope you think of upon your next visit to NYC!... more

seasoned...
London
4 reviews
5 of 5 stars Reviewed April 13, 2011

First impressions really do count and we were welcomed so warmly by Mark & Zack at reception. From that pount on we knew we were going to have a great time. We were visiting NYC for my daughters 21st birthday I had advised the Marcel of this, and there was a birthday card, wine and cocktail vouchers in our room,...

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
May 2, 2011

Dear seasoned_traveller16, Thank you so much for your wonderful review! I will be sure to thank Mark and Zack for taking such great care of you and your daughter on her 21st birthday! We do appreciate you taking the time to let others know! Please keep us in mind for future visits!! Thanks again! Nalini Sullivan General Manager more

clapton1
Berkeley, California
7 reviews
4 of 5 stars Reviewed April 10, 2011

The Marcel was great, particularly the staff. From the moment I arrived, they couldn't do enough to please me. I had a third floor street-facing room and, unlike another reviewer, didn't have any issue at all with street noise....and I slept with the window wide The HVAC is not individually controlled so I immediately asked them to adjust it...

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
April 18, 2011

Dear clapton1, Thank you so much for your detailed review of our hotel! I am very glad that we "Made you happy". Please know that we are always here for our guests with any requests that you may have, if ever there is something you may need additionally, we will always do our very best to accommodate your needs! Thanks... more

bryantcam...
Los Angeles
2 reviews
4 of 5 stars Reviewed April 5, 2011

We just recently stayed here. The hotel is clean and nicely furnished. We had a great experience with Michael at the front desk. He was helpful and got us into a larger room. The rooms are small but they are clean and efficient. The location is close to the subway making it easy to get around all of Manhattan. I...

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Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
April 18, 2011

Dear bryantcameron, Thank you for posting a review! I am so pleased to learn that you enjoyed your stay with us! Thank you for noticing one of our dedicated associates as well! I will be sure Michael is commended for his hospitality. Thank you once again and we hope to see you once again at The Marcel! Nalini Sullivan General... more

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