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The Franklin


Hotel class 3.5 of 5
164 E 87th St, Off Lexington Avenue, New York City, NY 10128
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What travelers say about The Franklin
  • Upper east(11)
  • Friendly and helpful(5)
  • Great location(4)
  • Rooms are small(4)
  • Very clean(4)
  • Deluxe queen(3)
  • Old world(3)
  • Complimentary breakfast(3)

Reviews you can trust

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[ Date ] [ Rating ]
malbev
Liverpool
4 reviews
3 of 5 stars Reviewed May 25, 2011 - NEW

Having previously stayed and found both the service and quality of staf being excellent, some disappointment this time in not the same welcome at reception; being disinterested and un-enthuasiastic. The previously excellent breakfast and everning wine/cheese reception being replaced with self serve and plastic plates and knives and forks. Not good on presentation or from a 'green' point of view....

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FlyingGir...
London/New York
4 reviews
5 of 5 stars Reviewed May 15, 2011

I almost don't want to give away the secret! I love this little place so much. The rooms are small (some tiny), very European. However, the charm outweighs the cons for me. Absolutely lovely sitting room off the lobby - great place to meet friends, and the wine and cheese in the evenings is a great touch. I would recommend...

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sbg18
Saint Paul, Minnesota
1 review
3 of 5 stars Reviewed May 2, 2011
1
person found this review helpful

I like this hotel very much. Tiny lobby, small rooms, but charming and clean. Comfortable bed and good shower (minuscule sink). Excellent service. Little luxuries like European-style continental breakfast, all-day cappuccino maker, wine & cheese reception in the afternoon. I prepaid through Hotels.com. However, when I checked out, i was told there was a $12/day "service charge" for all those...

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jobunn
Market Harborough, United Kingdom
3 reviews
5 of 5 stars Reviewed April 30, 2011
1
person found this review helpful

A great little hotel; small, warm, friendly. Great breakfast - included in the room rate. 24hr coffee/tea in the breakfast lounge. Rooms small and lacking in storage for luggage but very clean (and I am very picky about such things!), everything you need, a very good nights sleep - and we stayed for 4 and slept brililantly the whole time....

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carolynvm
New Jersey
20 reviews
2 of 5 stars Reviewed April 30, 2011
1
person found this review helpful

At first I was charmed by this small hotel on the UES - old-fashioned elevator, small yet quaint room with a nice wall-mounted TV and comfy bed. Unfortunately the air conditioner was very loud, the internet wasn't working and the breakfast selections were meager, but I still planned on giving the hotel a decent review until I checked out.... I...

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Cpasjuste
NYC
1 review
2 of 5 stars Reviewed April 28, 2011
1
person found this review helpful

I went into the tiny dark lobby and asked if I could see a room. The person at the front desk was unfriendly and said the hotel was booked . I couldn't visit any room out of 50 ! The only place I could see was in the back. I was directed to see the back's tiny dark living room.The...

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fsu2001
Marietta, Georgia
6 reviews
4 of 5 stars Reviewed April 24, 2011

The regular room at the Franklin is a bit on the small side, but very clean. The bathroom was clean with Bulgari products, which was very nice. The bed was comfortable and the service was good. Breakfast was served European style and you can stop by anytime to grab a cup of coffee. Overall, a good visit and experience!

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valleegir...
Vail, Colorado
2 reviews
5 of 5 stars Reviewed April 21, 2011
1
person found this review helpful

I went to NYC for my 25th birthday this year. Wanted to celebrate a milestone in a big city so I after searching the area I wanted to be in, I found a good rate for this hotel. After reading some other reviews I decided it ranked the best one for the price. I was really nervous since this was...

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aidlin
Macclesfield, United Kingdom
3 reviews
5 of 5 stars Reviewed April 18, 2011

We booked 3 nights at this hotel and loved it. We had read the reviews and were aware that the rooms were on the small side but then who stays in their room in New York. The bed was so so comfortable and we slept like babies. Behind the small lobby were 2 very welcoming rooms where guests could enjoy...

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Palette1
Chicago
11 reviews
5 of 5 stars Reviewed April 17, 2011

We are just back from three nights at this lovely little hotel on the Upper East Side and this is to say that we loved everything about it. The Franklin is comfortable, gleaming, quiet, lovely and clean. It combines the charming feel of another time with up-to-date features and amenities. The staff is extra helpful and friendly. The daily late-afternoon...

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