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Sheraton New York Hotel & Towers

4.0 of 5
811 7th Avenue on 53rd Street, New York City, NY 10019
TripAdvisor Popularity Index
#240 of 435 hotels in New York City
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What travelers say about Sheraton New York Hotel & Towers
  • Times Square(159)
  • Central park(114)
  • Great location(86)
  • Very clean(45)
  • Club level(29)
  • Rooms are small(29)
  • Guest service(28)
  • Rockefeller Center(24)
  • Friendly and helpful(23)
  • Few blocks(22)

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GirlUnder...
Birmingham, Alabama
3 reviews
4 of 5 stars Reviewed May 30, 2011 - NEW

This was our third stay at this hotel. We've always been satisfied with the accomodations in the past (because you can't beat the location) but I will admit the hotel was getting a bit tired and shabby. The renovations are quite an improvement. Yes, the hotel is still large and busy...but it's New York! Isn't that why you're there? The...

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yyzron
Toronto
5 reviews
4 of 5 stars Reviewed May 30, 2011 - NEW

I stayed for one night at the Sheraton New York Hotel & Towers. I didn't get to experience too much of the hotel ammentities over that time, but I can share my overall impression. This hotel is big, and the lobby is quite grand. Probably lost in today's hotels, but entering the lobby there is a spacious lobby bar, a...

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Jancar50
UK
3 reviews
4 of 5 stars Reviewed May 30, 2011 - NEW

This hotel is excellently placed for tourists visiting New York as it is very close to lots of places on the tourist itinerary. - MOMA, Rockefeller Centre, Central Park, Times Square all close by andtop bus tour stop across the raod. The room was a good size for New York, very quiet at night with comfortable beds -...

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cval64
Houston, Tx.
5 reviews
5 of 5 stars Reviewed May 28, 2011 - NEW

We stayed at the Sheraton for three nights May 22-25, 2011. This our second stay at this property & am looking forward to going back! The location is excellent for central New York City. We were two blocks from Time Square & felt very safe walking about at night. They had two NYPD officers at the door during daylight &...

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mark sanders, General Manager at Sheraton New York Hotel & Towers, responded to this review
May 30, 2011

Thank you so much for your comments - you have been with us twice and you are planning a third visit - THANK YOU on behalf of our entire team. We are pleased that you are comfortable with our property and people - its the people that make the difference. Be well and see you soon. more

Joman31
Montreal, Canada
1 review
5 of 5 stars Reviewed May 28, 2011 - NEW

For our first time in NY, we wanted a central hotel close to Times Square, reasonable in price (as we are students), and clean (given the bed bug problems plaguing large cities...). The Sheraton was all those things. Although we arrived before check-in and were informed that our request for two double-beds had not been honored (as we had booked...

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mark sanders, General Manager at Sheraton New York Hotel & Towers, responded to this review
May 30, 2011

Thank you for your comments regarding your first visit to NYC! We are pleased that Joy made such a positive impression on you and made you feel welcomed and appreciated. Now that you made the first visit - had a great time - you need to visit again please. Be well, travel safely and we will see you again soon. more

swiper4
Chicago, Illinois
20 reviews
4 of 5 stars Reviewed May 26, 2011 - NEW

Hotel is being renovated right now. Concierge lounge is under renovation (44th floor), so they temporarily have it right off the lobby. I stayed on 45th floor and it has new carpeting. Nice little bar area right off the lobby.

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therlp
West Hollywood, California
6 reviews
2 of 5 stars Reviewed May 25, 2011 - NEW

I travel a lot. I stay in a lot of hotels. It is the nature of my business. This Sheraton really stands out from the hotels I have stayed in during the past two months (and that number is disturbingly large). And not for good reasons. To start, it seems some of the rooms are renovated and others are not....

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zil129
New Orleans, Louisiana
4 reviews
4 of 5 stars Reviewed May 25, 2011 - NEW

Got this hotel on Priceline and was so happy after the previous hotel. The beds are comfortable, the rooms spacious, quiet, bathroom clean. Within walking distance of Times Square and theaters. Enjoyed stay and would highly recommend.

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mark sanders, General Manager at Sheraton New York Hotel & Towers, responded to this review
May 30, 2011

Thank you for your comments - we value your visit and all of Pricelines' reseveration. Please book with us directly in the future. more

SDBIZTrav...
San Diego, California
1 review
5 of 5 stars Reviewed May 25, 2011 - NEW

I have been staying at the Sheraton New York Hotel and towers for the past 10 years due to it's great location and wonderful staff. I have been waiting anxiously for the new remodel to be complete, and this last stay was worth the wait. The rooms are very nice, great amenities, and a very nice work station for the...

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mark sanders, General Manager at Sheraton New York Hotel & Towers, responded to this review
May 30, 2011

Barbara , Tommy and Zoe thank you for your comments and cannot wait to show off our new Club Lounge next! Thank you for your loyalty and for taking the time to share your thoughts, opinions and compliments. Be well and we will see you again soon. more

citytrave...
Atlanta, Georgia
3 reviews
4 of 5 stars Reviewed May 25, 2011 - NEW

This hotel is in a great location; it's steps away from broadway shows, Times Square, and shopping. The hotel is large but surprisingly the rooms are quiet. If you can get a renovated room your stay will be even better because the decor is nice, there's a flat-screen TV, and renovated bathroom. The room is spacious enough for two people....

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mark sanders, General Manager at Sheraton New York Hotel & Towers, responded to this review
May 30, 2011

Thank you for your comments and you will certainly be welcomed back for your next visit. Our renovated rooms look great and all of our rooms have the new TV's in them. Be well and please spread the word. more

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