I am not sure what people are complaining about this hotel for. We recently stayed here for our 30th Anniversary and were completely satisfied, from check-in to check-out. We stayed in room #1747. Corner room, king size bed and plenty of room to move around. We had an in room safe and our view was of Times Square. The hotel...

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Very basic Sheraton near times square. For the business traveler, Sheraton towers across the street is much better value. No wireless in the rooms. Seems to cater to groups of kids. Staff is nice. Restaurant in hotel is marginal.

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I stayed here for 3 nights at the beginning of May 2011. I stayed here because of the proximity to my business travel meeting locations and that this hotel is part of the starwood chain (which I often use for travelling) and I therefore had more faith in this hotel as a result. My first impression upon arriving at the...

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This hote is fantastically located in Times square and close to subway station. we moved from Park Central hotel which was couple of blocks away from this hotel and supposedly a 4 stars hotel. We were vry happy with our move and enjoyed our stay very much.

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My husband and I met another couple for a long weekend in New York. When we arrived the weather was in the 80s. when we got our room all seemed good until we discovered the air conditioning didn't work. They sent up a maintenance man who said he would have it fixed while we were out. When we arrived back...

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After staying at motels I was excited to be staying in an expensive hotel but felt the cheaper motels were much better. The staff were not very friendly, the room was so small we had to pack the suit cases away so we could actually move in the room and there was no mini fridge to store anything. There was...

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The room was very comfortable and can relax after long walks. Internet service giving each guest 45 minutes free: it was very democratic. The room's cleanliness was correct as well as general cleaning of hotel. I knew no other rooms, but I stayed in had a view of Broadway although this was very quiet on the 10th floor.

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Booked a trip through Opodo for our twins sons 21st Birthday, when booking with Opodo I specified 2 rooms both with twin beds, on arrival this was not the case and we just had 2 rooms booked, the guy at the front desk, went out of his way to ensure we had a larger room to keep the boys in...

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not off to a promising start. Stuck in the lobby for two hours waiting for our room to be ready.

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