Front desk staff was pleasant and check-in was fast and simple. The hotel is a typical NYC hotel and the lobby was clean and seemed well maintained. Our room was exactly as the pictures on the hotel’s website portrayed and the rooms were clean. The hotel is close to a subway station and we felt safe walking to and from...

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Spent 1 day here, rooms are dirty, staff is rude, and beds have bed bugs. Don't stay here, you will regret it.

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Stayed here for 5 nights in March and found the location excellent. Not too far away from the bus or train station for airport connections, and very central. The Flatiron building is just feet away and the Empire State building is well within walking distance. Time Square is just under 20 blocks away and only took about 15-20 minutes to...

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Staff was extremely rude, the room was dimly lit. The linens were old and ragged. The "concierge" did not speak engligh, charged $1 per bag, cash only, then made me carry the bag down to the storage room. The breakfast selection was terrible, you had to beg for refills. I ended up leaving and eating elsewhere. The business center was...

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horrible hotel staff. treated me with a disgusting & demeaning attitude. THEY WILL NOT ONLY BE REPORTED TO CHOICE (and I'm elite diamond), but I WILL NEVER, EVER GO NEAR THIS HOTEL AGAIN. I left saying my stay was "just ok." I would rather report them to their franchise than deal with them as they clearly don't care about their...

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Grandparents, parents and two boys aged 10 and 12 stayed here for 5 nights over the Xmas period, in a 'suite' - essentially 2 small connecting bedrooms (1 with QB and other 2 x DBs) with one bathroom. Very neat, clean but compact rooms. The heating was out of order but a reverse cycle aircon provided warmth (if a bit...

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The Comfort Inn is old on the inside but the room I stayed in was clean but very small. It served its purpose for my stay. The parking garage was not right next door but a short walk away. It was perfectly located for myself in wanting to explore more of the Chelsea/Greenwich Village area. There are no real frills...

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Room is clean, but rooms are very very small, no luxury. Breakfast is ok.

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When I booked, I am not sure. Well, it is clean and nice surroundings. Room is clean. A lot of fun places nearby for you to go. If you want to have a drink, good places are available. I slept well. If you have someone to go with you, I think she or he will like this place too. And...

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