This is a beautiful hotel in a great location being poorly run by management. We booked a King Edward suite with 1.5 baths and it wasn't ready until 5:00 p.m. Then we found a single room with a single bath which they insisted was the same thing as a suite with 1.5 baths. After complaining to 2 levels of management...

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We were lucky enough to spend two nights in the plaza hotel in new York. Our kids wanted to stay in the "home alone" hotel and after a week in the west village we decided to move uptown for our last 2 nights and to surprise our 3 boys who are 9, 6 and 5). From the moment we arrived...

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I wanted to bring my wife to the Plaza for her birthday. The staff upgraded our room for no extra charge, and provided a beautiful cake. Everyone was very nice, we had a bottle of champagne in the lobby bar and were even offered a taste of a special bottle they had. I was allowed to wear my ball cap...

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Started off with my room not being ready until 5pm, not 3pm as advertised. We were traveling with my 7 year old son and requested a roll-away before of arrival and again 5 times during the first night. Never was delivered but they charged me for it. I did get enough appologies and "I'll check right on it" to make...

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i love it i love the locations! but the lobby is heavy traffic and when a president from other country stay there is complicates, when we stay Shimon Peres was there also and the security rules in the hotel were alittle heavy, but still spectacular and the room are excelente and even when the price is alitlle high the comfort...

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This was my first trip to New York City and I wanted to do it right! The room was gorgous and the bathroom was mosaic tiles all over! The staff was awesome and very helpful when selecting where to eat. It was right close to 5th Avenue so the shopping was great! I would definately recommend staying at The Plaza...

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Great hotel - lovely, comfortable family room with 2 double beds. Excellent sound proofing between rooms. Fabulous location and good facilities. On the whole, staff were excellent and very friendly / helpful. Only drawback is that it's a tourist attraction in its own right so it can be very hard to get a seat at the bar, even if you're...

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We stayed at the Plaza for our first few nights in New York and we were happy with the choice. We stayed in a suite - room was large and elegantly appointed as you'd expect. The hotel's in a great position if you need to be mid/up town. I don't know if any of the rooms have a view over...

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My husband and I recently planned a stay at The Plaza for our anniversary. When we arrived at the hotel, there were 3-4 doormen outside. Some were getting taxis for guest and the others were talking. No one welcomed us or assisted us with our luggage. Once inside the at the reservation counter things were much better. Great service! Just...

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