Good stay and only 2 small gripes: The door/bellmen will attempt to take ownership of your bags no matter how big or small, they are aggressive about taking them to your room. The other issue is no recognition of my HH status, so no drinking water until I brought it to their attention and had to go back to the...

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True, the hotel has a great location with easy access to museums, shops and other attractions. Also, room size is decent. HOWEVER, they have a long way to go service wise: Wi-Fi connectivity is poor, with serious interruptions to the connection throughout the day, and practically non-existing connectivity at night time. One of the two elevators broke down during morning...

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As a business traveler member of the Hilton Honors program I stay at a lot of Hilton group properties. Obviously the Hilton group offers "frills" depending upon the brand, so any HGI sits between a Hilton and a Hampton Inn from a "frills" perspective.That said, within any of the brands there is a spectrum of quality which comes from the...

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The hotel was so nice - We had a group of 25 - from the first call on the phone to make the group reservation to the entrance to the front desk to the rooms and amentities! Clean, energetic, always "did it right"! THANKS

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The hotel overall was very nice. Good location and the staff were extremely helpful. The bathroom gave off a very...bathroomish smell. I had to close the bathroom door at all times to keep the smell from spilling into the rest of the room. Nothing a little air freshner or toilet bowl tablet can't fix. The room and bathroom were extremely...

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I haven't stayed at this hotel, but I live very nearby and walk past it often. This morning, as I walked down the street in front of the hotel, I felt compelled to add a review. The location of this hotel has to be one of the most unique and pleasant settings in all of Manhattan. The block is essentially...

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Simply put - every staff member went out of their way to make our stay a great one. From the bell men to the front desk receptionists to the wait staff in the restaurant - everyone went above and beyond the expected. The room was clean and comfortable and morning breakfast was outstanding. We could not have asked for a...

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It was a pleasure staying at the Hilton Garden Inn Chelsea! The room was spacious, extremely clean and very comfortable! The staff was remarkable! Each and every person that we came in contact with went beyond expectations to be of service, they were quite helpful and genuinely warm and friendly! Because of the assistance and polite service we received our...

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Great location, walkable to Penn station. Not high end but nice and clean.

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