A friend of mine was staying at the hotel and I wanted to organise champagne for her 40th birthday. After emailing the hotel I had a prompt response and nothing was too much trouble. They called me to arrange everything and the champagne arrived on time with a lovely typed note that I had asked to go with it. Thanks...

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New York City was the first leg of our much-planned and much-awaited tour of the US. Our main destination was Alaska wherein we will be joining a cruise from Seattle to Seattle. This was going to be a three week trip and we made sure everything will be smooth and organized. The whole trip was wonderful EXCEPT for the New...

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We stayed at the hotel for four nights recently. The hotel is situated on W54th which is a good location. However, when we arrived we discovered there was a roll-away bed in our room which had not been removed, most likely left from the previous hotel guests. I had to call twice to ask the hotel to remove it. The...

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A stunning hotel with everything you could wish for. We had a double aspect room with amazing lighting and views. The bar was buzzing at cocktail time and the restaurant was superb - ask for a kitchen tour if this interests you.

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Our first stay at The London NYC was so nice we would definitely stay again; one of our best NYC hotel experiences. The suite was extremely spacious, quiet, clean and modern; the bed was extremely comfortable and gets an A plus; and the bathroon is very large with double showers and is beautifully tiled and appointed. Never once did we...

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This was my fifth trip to New York. My partner is a smoker and loves to watch TV into the early hours of the evening, so a suite in Midtown at the London NYC was perfect. I could not believe the size of both the bedroom and lounge which are separated by french doors,.It was wonderful, and especially handy for...

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- very well arranged rooms, with lots of space - excellent value for a suite - terrific and helpful staff, eg Marianne McCann, Front Office Manager - great central location - helpful Concierge staff - very practical rooms, esp the desk

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The London has lovely spacious rooms with excellent closet space and bathrooms. The views are reasonably nice and the windowsa bit to allow some fresh air into the room. The free wireless internet works well. My only complaint is that the bathroom door is a sliding door that does not completely close. My favorite NY hotels are the...

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If you are traveling to New York City, stay at this hotel! The hotel itself is gorgeous, upscale, clean and roomy, but the kind and accommodating staff gets the highest marks!! When we stay (and we often do) bellman Mike Hynes makes sure all our needs are met, as well as bellmen Chris (don't recall his last name) and Tony...

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