This hotel is very well located near Time Square. It was also clean and comfortable. The only shortcomings that come to mind are the free WiFi that was weak and at times did not work... but it was free. The room was small but we spent the day sightseeing and the evening on Time Square so we did not need...

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Less than 1min to Times Square.the reception is helpfull and sympathic.the housekeeping always clean the room and change towels.i will suggest this hotel to all my friends

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Stayed for 9 nights and expected more from the hotel. Several issues with the room that were a nuisance. Wi-fi didn't reach our room and we had to go to lobby or a stairwell to get signal, toilet repeatedly blocked up, shower was lukewarm at best, bed was past due to be uprgraded. No information provided in the room about...

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My family stayed in Hotel St James for 4 nights - our first trip to New York. Staff were helpful and friendly. The hotel is an older hotel but this added to its character. The room that we stayed at was comfortable and roomy - and best of all, it was very clean and we had clean fluffy towels each...

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This hotel is fabulous, situated really well for times square and very reasonably priced. Room was great, clean towels everyday and room cleaned. Reception staff were friendly and helpful. Concierge was reasonably helpful, but at times communication was a little troublesome, and they appeared to spend a lot of time on their mobiles to friends when we were stood waiting...

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We were two friends having a 'girlie' 6 days in New York. We had a twin room on the 9th floor. Spacious room and a double bed each! Joey, in particular, on reception was always cheery & helpful. Housekeeping was first rate with room cleaned and towels changed daily. The St James couldn't be situated better to Times Square (3...

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We have stayed at the St. James now numerous times over the past 3-4 years. We've stayed in plenty of other NYC hotels incl. the higher end places, but all I can say is that the Hotel St. James is BY FAR our favorite, most pleasant, most friendly hotel in NYC. The front desk guys are the best you'll ever...

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Was on a working trip to New York, had 2 nights and needed a very well located hotel - St. James is it. Location is perfect! But... all the rest not so. Staff were helpful and nice. Floor makes noise when walking on it - the building is very old. Very noisy, had to use ear plugs in order to...

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Hotel St James places you literally on the doorstep of Times Square and is therefore in easy walking distance of the main attractions in that area. But after your eyes adjust to the dazzling lights, you realise that staying at Hotel St James is all about location and not much else. The shower took, on average, 5 minutes to warm...

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