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We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari. The Benjamin Hotel, New York City
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The Benjamin
TripAdvisor Popularity Index
“Small room, and nothing to write home about....”
May 30, 2011
- CyberJava
“Excellent for our first stay!”
May 24, 2011
- dutchy1167
Call now to book: 1-800-45-HOTEL from hotels.com
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What travelers say about The Benjamin
Reviews you can trust
1-10 of 655 reviews
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Chicago, Illinois
First -time visitors to New York. Upgraded at $50/night to a standard double beds room, with no views expect the walls from the other sides of the building. The toilet cover was not clean when arrived. Guess it is hard to keep a room clean when there is not a lot of space to maneuver. The overnight parking is at...
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Ottawa
1 review
Upon arrival and a long drive we were very pleased with the valet, our car had been parked and our luggage out of the vehicle in seconds, very fast service. When we checked in we were very excited being our first time in the City and it was our anniversary, we had booked through HotWire so we had no idea...
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NYC, NY
We brought the kids (6 and 3) with us on a business trip to NYC. While this is definitely a business hotel, the staff could not have been nicer or more helpful. They were very accommodating of all of our requests, especially when my son got a fever and they went out to get medicine for him (we were in...
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Houston, Texas
1 review
Upon check in two nights ago, the manager informed me that the hotel had recentlyd a restaurant within the hotel, street level, and suggested that I try it. I did and it was really tasty. Had seared tuna type salad and ate every morsel! The doormen, the concierge, the bellmen were all very upbeat and accommodative! Would absolutely stay...
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Los Angeles, California
1 review
2 people found this review helpful The Benjamin is an AMAZING hotel and if you are reading all of these positive reviews, you should stop wasting time and book your room at The Benjamin immediately. We recently eloped to New York and after carefully reviewing all of our possible options, decided to stay at The Benjamin as it came highly recommended by a work colleague. What...
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The_Benjamin, General Manager at The Benjamin, responded to this review
May 19, 2011
Dear mr_tsellers,
I cannot thank you enough for this review. When I first read it I was compelled to copy my entire team to show them what a huge impact their service had on you. I spoke with Jaime at our front desk and she showed me the emails you exchanged back and forth and I was so honored that...
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san francisco
Just home from my 5th stay at the Benjamin hotel...as usual it was great. The entire staff is so welcoming and gracious - especially Sarah at concierge and Christine at the front desk. The room was amazing, sheets are lovely thick egyptian cotton and the pillow choices are amazing. The new restaurant The National is yummy (well, all I had...
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The_Benjamin, General Manager at The Benjamin, responded to this review
May 19, 2011
Dear curgie,
Thanks for the post, and your loyalty to us. Wow five stays, I greatly appreciate that you always think of the Benjamin when travelling to New York. Christine and Sarah have been with us for a long time and they always set a positive example for our staff, thanks for mentioning them personally, I know they appreciate it....
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London, United Kingdom
1 review
I am about to return to The Benjamin for my third trip! The Hotel is simply a delight. The staff are amongst the friendliest I have encountered anywhere in the world and the best of the hotel has to be the National Bar! In particular Chris and Wendy are the best bar staff ever! I travel to New York every...
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The_Benjamin, General Manager at The Benjamin, responded to this review
May 19, 2011
Dear Tobs1971,
Thanks for the great review and wonderful comments about the staff, especially Wendy and Chris. I agree with you they are special and I am very lucky to have them on my team. I truly appreciate your loyalty to our hotel as I can see you are bout to come back for your third trip. I encourage you...
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Montreal, Quebec
1 review
My mother and I truly enjoyed our stay at The Benjamin Hotel. The 17th floor suite was very spacious, with 5 big windows, marble bathroom, kitchen and very large living room. The sheets were very good quality Egyptian cotton. The welcome we had from the Assist. Mgr. Joshua De Bottis was outstanding, and let's not forget Mohammed who also made...
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The_Benjamin, General Manager at The Benjamin, responded to this review
May 19, 2011
Dear happygolucky51,
Wow what a glowing recommendation! Nothing makes me happier than to read that your experience compelled you to increase our rating!! I am a very lucky man to have an assistant like Joshua and Im glad you experienced his service skills first hand. I hope to see you back in New York in the near future.
My best,...
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Houston, Texas
1 review
1 person found this review helpful The Benjamin Hotel was outstanding. We were very pleased with the hotel and the service provided during our stay. Christine at the check-in was gracious and very accomodating. We stayed in a 1 BR King suite with 2 windows on the 14th floor and it was great. Very clean, and room was quite big for NYC standards. She even gave...
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The_Benjamin, General Manager at The Benjamin, responded to this review
May 19, 2011
Dear texasfan1103,
Thanks for the wonderful review and for posting photos as well as I am sure the other readers like seeing additional ones. I will share your feedback with my team and especially Christine and Mohammed. I look forward to meeting you the next time you stay with us at The Benjamin.
Thanks again,
Andrew Labetti
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Northeast
2 reviews
My husband and I have been frequent guests of The Benjamin, in large part due to the wonderful service the staff never fails to provide. Our most recent visit was on March 12, 2011, and while the service was excellent, we had an unfortunate experience that continues to affect us. If you are a Seinfeld fan, you will know the...
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The_Benjamin, General Manager at The Benjamin, responded to this review
May 19, 2011
Dear tmanna,
Thank you for your review and feedback. We fully investigated both of our luggage storage rooms and found no evidence of water, musty odors or mold. I am concerned as I stated when we talked about how this happened as this never has been or is still not an issue that we are experiencing with our guests. I...
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1-10 of 655 reviews
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2
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66
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