Awful reception though we were upgraded to a suite--at the sister hotel. No apology from desk clerk that we had to go back out in the pouring rain to check in. No lobby to speak of. Blaring loud music from bar off check-in area. The suite had a large living room, decor was recent and red velveteen slipcovers had been...

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I think i was upgraded i have a huuuge room that i could live in. Great location and service. Booked on hotwire. I love the street noise. I love nyc.

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The term "boutique" hotel can sometimes be used as an excuse to be old and tired. Not so for the St. Giles! I'm no hotel diva but too many places in NYC are glorified cracker boxes that invest in the lobby to suck you in then escort you to the tombs. The service is amazing. They refer to you by...

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Stayed here 2nd till 6th May, hotel is very conveniently located, close to empire state building which was the view from our room, grand central station, 5th ave, times sq all are within walking distance. The rooms are a very nice size, decor is clean and compact. All the staff where very friendly and always willing to help with any...

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Everything about this hotel was great. Room service was very expensive but then there was a great diner round the corner from the hotel so no big deal. Conscierge service was great. Would highly recommend this hotel and I would be happy to go back there.

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I really am amused by these various five star analyses of mediocre places to stay in NYC. Once again, I see raving reviews of a hotel that honestly is no more than a solid three star hotel. It has a lot of room but so what! The carpet is beat, in the room and the hallway, lights are low cause...

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Wanted to thank the entire staff for a great stay. The room was very comfortable .. the staff very hospitable. I appologize for not remembering names of everone but a young and helpful fellow at the door (Tony?) .. . and a very helpful and sweet young lady at reception (English/Australian accent?) absolutely fantastic. Mid-town location was perfect .. a...

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This was a neat hotel right down the road from Grand Central. I felt like we had our own retro apartment in New York. The decor was very modern. Everything was also very clean. This was a time when I guess bed bugs was running rampant in New York and we had no issues at this hotel fyi. They also...

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Found myself here on a 'secret offer' deal and the price was right. Nice Murray Hill hotel, 3 blocks from Grand Central station. Easy & friendly check-in. Rooms are spacious. Bathrooms need to be updated. Carpet in my room was sticky. Internet could not be made to work for hours and is expensive. The bar downstairs is unbelievably loud and...

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