We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

New York City

Free Newsletter

Interested in New York City?

Andaz 5th Avenue


Hotel class 4.0 of 5
485 5th Avenue, New York City, NY 10017
Check Rates and Availability
Show Prices
What travelers say about Andaz 5th Avenue
  • Bryant park(11)
  • Room service(11)
  • Grand Central(11)
  • Mini bar(10)
  • Nice touch(8)
  • High ceilings(8)
  • Wall Street(7)
  • Very good(7)
  • Desk Chair(6)
  • Hotel restaurant(5)

Reviews you can trust

Filter traveler reviews
    Trip type
Traveler rating
[ Date ] [ Rating ]
CarstenW2
Chicago, Illinois
13 reviews
3 of 5 stars Reviewed May 31, 2011 - NEW

First of all, let me say that this hotel is exceptional in many ways. Terrific rooms, great location, wonderful food & beverage options, a very generous Diamond breakfast benefit. However, I had one of my worst hotel check-ins ever here and I am posting this now, six months later, because someone from Hyatt HQ recently asked me about my best...

more

Was this review helpful? Yes
IAD_ORD
Washington, D.C.
7 reviews
5 of 5 stars Reviewed May 29, 2011 - NEW
1
person found this review helpful

The Andaz 5th Avenue is part of Hyatt's new, hip Andaz chain, with each hotel having a different personality. Our stay here was top to bottom, fantastic. We arrived early on a Saturday morning, after getting up at 3:30 to catch a train from D.C. We were able to get into our suite, which was nice. After the host showed...

more

Was this review helpful? Yes
Queenie31
London, United Kingdom
1 review
5 of 5 stars Reviewed May 28, 2011 - NEW

This is my first time writing a review on Trip Advisor & I really felt I needed to share what a great experience it was staying at the Andaz. Firstly the welcome from the staff & the process of checking is great - after a long journey it was so nice to be warmly greeted by Elaine with refreshments, taken...

more

Was this review helpful? Yes
Connie Wang, Manager at Andaz 5th Avenue, responded to this review
May 30, 2011

Thank you for sharing your feedback, and in particular, for recognizing Elaine. We look forward to seeing you again! more

Richard60...
San Francisco, California
1 review
5 of 5 stars Reviewed May 25, 2011
1
person found this review helpful

This is a wonderful hotel we were there for 6 nights. The checkin process was a breeze. The moment you enter the hotel the staff greats you with a smile and makes sure that they get you to your room quickily. The hotel is simple modern very clean lines and the rooms are spacious very large windows that let the...

more

Was this review helpful? Yes
trendytra...
Calgary, Canada
1 review
5 of 5 stars Reviewed May 24, 2011

I've selfishly only ever used this site to help with research for picking a hotel, but because of the great service, beautiful spacious room and great location of this hotel I was compelled to write this review. The Andaz is really beautiful - it's funky and trendy but not pretentious. The staff were incredibly friendly and helpful and we would...

more

Was this review helpful? Yes
DannyGHou...
Houston, Texas
6 reviews
4 of 5 stars Reviewed May 23, 2011

The hotel is very well located across 5th Ave. From the NY Public Library and Bryant Park. When you arrive you are greeted by "hosts", young people dressed in black, who offer you coffee, check you in...with no front desk, reminiscent of The Apple Store. They are the ones who help with luggage, hail taxis and seem to do just...

more

Was this review helpful? Yes
Connie Wang, Manager at Andaz 5th Avenue, responded to this review
May 30, 2011

We are glad to hear that you enjoyed the service you received and your stay overall! As for the lighting panels and the lighting in general, we have certainly taken this feedback to heart and will be starting replacements for both soon. Thank you for staying with us! more

nickied
walnut creek, ca
17 reviews
3 of 5 stars Reviewed May 21, 2011
1
person found this review helpful

The hotel is hard to find , located just off 5th avenue across from the NY library with a nondiscript frontage. Upon arrival, we had to go inside and find someone to help us with our luggage. Check in was in a sparse lobby. We were offered drinks and then given a lesser room, as ours wasn't ready... though it...

more

Was this review helpful? Yes
Connie Wang, Manager at Andaz 5th Avenue, responded to this review
May 30, 2011

Thank you for sharing your thoughts. I'm sorry to hear that your minibar was not replenished, and that your turndown was not completed! We are investigating what happened to make sure that this is corrected for the future. We sincerely hope that you will try us again. Please contact me so that I can personally ensure your next room has... more

wandering...
Encino, CA
3 reviews
5 of 5 stars Reviewed May 20, 2011

Friendly staff, really nice room, super comfy bed, Connie Wang (Hi, Connie. Thanks again for the help.) constantly monitors tripadvisor and responded quickly to email requests. Oh yeah... the minibar food situation... meager offerings (a small sesame energy bar, two mini-chocolates and a bag of potato chips but It really tickled me that they were free and that when we...

more

Was this review helpful? Yes
GeorgeNYC...
New York City, New York
1 review
5 of 5 stars Reviewed May 19, 2011

The Andaz on 5th ave is amazing. The location is fantastic, right opposite NYC Library. I love the set up of check in, very modern with iPads to check you in and drinks on arrival. We were taken to one of the loft rooms and it was out of this world. I live in NY and it was such a...

more

Was this review helpful? Yes
DavidGran...
Canada
1 review
5 of 5 stars Reviewed May 19, 2011

My stay at Andaz was absolutely amazing! I have to say I've been in quite a few hotels around the world and I think the staff were by far some of the most proffesional, accommodating, and friendly I have seen to date. I felt very spoiled there, you couldn't turn around without a friendly face being right there to assist...

more

Was this review helpful? Yes
Check Rates and Availability
Show Prices
Travelers Who Viewed This Property Also Viewed
Location: New York City, NY
$325 - $727
Show Prices ABS:HotelCheckRates-d224214?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: New York City, NY
$258 - $576
Show Prices ABS:HotelCheckRates-d1456560?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: New York City, NY
$281 - $617
Show Prices ABS:HotelCheckRates-d93589?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Average price/night*
Write Your Own Hotel Review

Been to Andaz 5th Avenue? Share your experiences!

Write a Review
Add Photos
Add Videos
See all sites
Cruise Critic

The ultimate cruise resource: cruise reviews, deals, news and advice.

SeatGuru

The world's most comprehensive source for airline seats, airline info, & in-flight amenities.

Family Vacation Critic

The best family vacations start here.

Best beach houses of 2011 »
.:: Travel Hunters - Travel Deals, Discounts and Bargains ::. Sitemap