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Hotel class
485 5th Avenue, New York City, NY 10017
What travelers say about Andaz 5th Avenue
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Bryant park(11)
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Room service(11)
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Grand Central(11)
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Mini bar(10)
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Nice touch(8)
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High ceilings(8)
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Wall Street(7)
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Very good(7)
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Desk Chair(6)
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Hotel restaurant(5)
Reviews you can trust
CarstenW2
Chicago, Illinois
13 reviews
Reviewed May 31, 2011
- NEW
First of all, let me say that this hotel is exceptional in many ways. Terrific rooms, great location, wonderful food & beverage options, a very generous Diamond breakfast benefit.
However, I had one of my worst hotel check-ins ever here and I am posting this now, six months later, because someone from Hyatt HQ recently asked me about my best...
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IAD_ORD
Washington, D.C.
7 reviews
Reviewed May 29, 2011
- NEW
1 person found this review helpful
The Andaz 5th Avenue is part of Hyatt's new, hip Andaz chain, with each hotel having a different personality. Our stay here was top to bottom, fantastic.
We arrived early on a Saturday morning, after getting up at 3:30 to catch a train from D.C. We were able to get into our suite, which was nice. After the host showed...
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Queenie31
London, United Kingdom
1 review
Reviewed May 28, 2011
- NEW
This is my first time writing a review on Trip Advisor & I really felt I needed to share what a great experience it was staying at the Andaz. Firstly the welcome from the staff & the process of checking is great - after a long journey it was so nice to be warmly greeted by Elaine with refreshments, taken...
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Thank you for sharing your feedback, and in particular, for recognizing Elaine. We look forward to seeing you again!
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Richard60...
San Francisco, California
1 review
Reviewed May 25, 2011
1 person found this review helpful
This is a wonderful hotel we were there for 6 nights.
The checkin process was a breeze. The moment you enter the hotel the staff greats you with a smile and makes sure that they get you to your room quickily.
The hotel is simple modern very clean lines and the rooms are spacious very large windows that let the...
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trendytra...
Calgary, Canada
1 review
Reviewed May 24, 2011
I've selfishly only ever used this site to help with research for picking a hotel, but because of the great service, beautiful spacious room and great location of this hotel I was compelled to write this review.
The Andaz is really beautiful - it's funky and trendy but not pretentious. The staff were incredibly friendly and helpful and we would...
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DannyGHou...
Houston, Texas
6 reviews
Reviewed May 23, 2011
The hotel is very well located across 5th Ave. From the NY Public Library and Bryant Park. When you arrive you are greeted by "hosts", young people dressed in black, who offer you coffee, check you in...with no front desk, reminiscent of The Apple Store. They are the ones who help with luggage, hail taxis and seem to do just...
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We are glad to hear that you enjoyed the service you received and your stay overall! As for the lighting panels and the lighting in general, we have certainly taken this feedback to heart and will be starting replacements for both soon. Thank you for staying with us!
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nickied
walnut creek, ca
17 reviews
Reviewed May 21, 2011
1 person found this review helpful
The hotel is hard to find , located just off 5th avenue across from the NY library with a nondiscript frontage. Upon arrival, we had to go inside and find someone to help us with our luggage. Check in was in a sparse lobby. We were offered drinks and then given a lesser room, as ours wasn't ready... though it...
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Thank you for sharing your thoughts. I'm sorry to hear that your minibar was not replenished, and that your turndown was not completed! We are investigating what happened to make sure that this is corrected for the future.
We sincerely hope that you will try us again. Please contact me so that I can personally ensure your next room has...
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wandering...
Encino, CA
3 reviews
Reviewed May 20, 2011
Friendly staff, really nice room, super comfy bed, Connie Wang (Hi, Connie. Thanks again for the help.) constantly monitors tripadvisor and responded quickly to email requests. Oh yeah... the minibar food situation... meager offerings (a small sesame energy bar, two mini-chocolates and a bag of potato chips but It really tickled me that they were free and that when we...
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GeorgeNYC...
New York City, New York
1 review
Reviewed May 19, 2011
The Andaz on 5th ave is amazing. The location is fantastic, right opposite NYC Library. I love the set up of check in, very modern with iPads to check you in and drinks on arrival. We were taken to one of the loft rooms and it was out of this world. I live in NY and it was such a...
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DavidGran...
Canada
1 review
Reviewed May 19, 2011
My stay at Andaz was absolutely amazing! I have to say I've been in quite a few hotels around the world and I think the staff were by far some of the most proffesional,
accommodating, and friendly I have seen to date.
I felt very spoiled there, you couldn't turn around without a friendly face being right there to assist...
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