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Hampton Inn Manhattan / Times Square South


Hotel class 3.0 of 5
337 West 39th Street, New York City, NY 10018
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What travelers say about Hampton Inn Manhattan / Times Square South
  • Hotel staff(9)
  • Free breakfast(8)
  • Very good(8)
  • Great location(7)
  • Small but clean(6)
  • Friendly and helpful(6)
  • Penn Station(6)
  • Business center(6)
  • Port Authority(5)
  • Double beds(5)

Reviews you can trust

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[ Date ] [ Rating ]
binky49_1...
Framingham, Massachusetts
1 review
4 of 5 stars Reviewed May 31, 2011 - NEW

Great location- 3 blocks south of Times square. No bed bugs, no bugs of any kind. 6 rooms on each floor, 30 floors. Elevators can be a bit slow as there were only 2 of them, but we didn't have any major issues. Rooms are small- new york small but very clean. Great breakfast from 6-10 every morning. Very family...

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ChrissyHn...
Tennessee
13 reviews
4 of 5 stars Reviewed May 30, 2011 - NEW

I stayed two nights at this Hampton Inn in May 2011 while in town for a conference at the Javits Center. It's a tall skinny building, with about 5 rooms per floor. The staff was excellent, check in was quick. I had asked for a high floor, to get away from the street noise, and they gave me the top...

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Hamish48
Oxford, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2011

We stayed here for a week on our first trip to New York and could not have picked a better location or hotel. The staff really went out of their way to help us especially the front desk, even when we had a slight problem and had to change rooms, they were very efficient and it all went smoothly. We...

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evangeline sanchez, Front Office Supervisor/Manager on Duty at Hampton Inn Manhattan / Times Square South, responded to this review
May 24, 2011

Thankyou for such kind words! We truly appreciate you sharing your experience with us here. Reviews like yours are the reason we continue to work hard! On behalf of our entire staff, we would like to thank you again for the wonderful compliments. We hope you will choose to stay with us again, upon your return to our wonderful city! more

offroadbi...
Ottawa
9 reviews
5 of 5 stars Reviewed May 5, 2011

Stayed here 2 nights ago. It was a short trip but I had a great time. I was able to check in at 10am which was unexpected. The room was large comparatively and was furnished nicely. I was in room 301 which is at the back of the hotel and quieter than the front (construction across the street). Also, the...

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evangeline sanchez, Front Office Supervisor/ Manager On Duty at Hampton Inn Manhattan / Times Square South, responded to this review
May 7, 2011

Thank you for your amazing review. We are extremely happy to see that you not only enjoyed your stay at our hotel, but that we were able to accomodate your requests. We love it when the hotel stay has just as much positive impact on our guest experience. We hope you come back and visit soon! more

rsandac
Bournemouth, United Kingdom
1 review
4 of 5 stars Reviewed April 29, 2011

The headline really says it all. We had four quiet and comfortable nights here. The staff were very kind and helpful. The room whilst a little small was clean throughout the stay and the bed was superb with fresh linen daily. The location couldn't have been bettered for the price. We would recommend this hotel to all.

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Macda_Cooke, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
April 30, 2011

Dear Valued Guest: Thank you for taking the time out to review our property! We are delighted to see that the four nights you spent with us were clean and friendly! We hope this will prompt you to remain loyal to the Hampton Inn brand and also encourage you to visit us again! Thank you again for your time and... more

AuggieN
Boston, Massachusetts
1 review
1 of 5 stars Reviewed April 25, 2011
12
people found this review helpful

We chose Hampton Inn Manhattan / Times Square South hotel with all the positive reviews posted in mind. Even the negative comments did not seem that bad and the follow-up posts from the hotel management seemed like they really cared about your stay. The hotel boosts a 100% satisfaction guarantee. While reading my post keep in mind that the customer...

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Macda_Cooke, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
April 26, 2011

Dear Valued Guest: Thank you for taking the time to share you experience with us. I would like to begin by apologizing to you and your family, on behalf of our entire staff. The experience you have described here is so different from what we strive to acheive with our guests. The last thing we would want ANY of our... more

WLAMom
Los Angeles
30 reviews
3 of 5 stars Reviewed April 23, 2011
1
person found this review helpful

We just returned from a week stay at this Hampton Inn, and we were pleased overall. Pros: Excellent location. Walking distance to many attractions and public transport. Rooms are clean. Beds are very comfortable. Free breakfast and hot drinks throughout the day. For breakfast, there is always something hot, and they rotate the menu a bit, so that helps. The...

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Macda_Cooke, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
April 24, 2011

Dear Valued Guest: Thank you for your detailed review of our hotel! We are glad to see that you were pleased with your stay overall. As you can see from previous reviews, we do our best to make adjustments based off of the feedback we receive from guests like yourself. I would like to assure you that we are aware... more

nikkiib_9
sunderland
1 review
5 of 5 stars Reviewed April 22, 2011

We checked into our hotel for a 5 day stay. As there are many Hampton Inn properties we were unsure where we were going to be or what o expect. As thus is our last evening in NYC I felt I had to let you all know that I HIGHLY recommend this property to you all, rooms are very clean...

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kenthetra...
Richmond, Virginia
3 reviews
3 of 5 stars Reviewed April 21, 2011

I've stayed at numerous Hilton properties in nyc, this one was small. That is to be expected in the city, but the flow of traffic in front of elevators is way too crowded. Breakfast was just eh. The Hampton located in Times Square North was nicer and better location.

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Macda_Cooke, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
April 24, 2011

Dear Valued Guest: Thank you for taking the time out to review us on TripAdvisor! We're sorry to hear that your experience was only good enough, as we are always aiming for perfection! I guarantee we will be using your feedback to make the necessary adjustments in order to reach that goal! We hope that this will not deter you... more

TarinJohn
Yass, Australia
5 reviews
4 of 5 stars Reviewed April 13, 2011

I arrived at the hotel at around 11am expecting to wait or leave bags and explore. Immediately upon arrival I was checked in very quickly. I was given a high room in the corner at the back. It was a great room and very quiet. The decor of the room was fresh and modern. The bed was a king size...

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Macda_Cooke, Guest Relations Manager at Hampton Inn Manhattan / Times Square South, responded to this review
April 24, 2011

Dear Valued Guest: Thank you for taking the time out to review our property! We are thrilled to see that your stay was enjoyable from begining to end, as this is our ultimate goal! We hope this will encourage you to continue choosing the Hampton Inn as your hotel of choice! May your travels bring you back to visit us... more

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