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“Our family had a wonderful stay at the New York Palace!”
May 28, 2011
- ilikethetropics
“So Beautiful”
May 23, 2011
- jgraci09
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1-10 of 1,150 reviews
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115
Panama City Beach, Florida
2 reviews
We recently returned home from our families first visit to New York City. We selected the New York Palace Hotel because of its location and we were not disappointed. The rooms were large and very clean. We stayed in a tower room overlooking the cathedral, which allowed us access to the concierge room. My husband and I enjoyed the foods...
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long island new york
1 person found this review helpful this hotel is so beautiful. the lobby alone is stunning. right across from st. patricks church.. great location and amazing view! rooms were very nice too. highly recommend!
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 26, 2011
Dear Jgraci09,
We appreciate you for taking the time to share your comments and praises. Please be assured of our best efforts to continue to deserve your confidence in us. We hope to have the pleasure of welcoming you back soon.
Kind regards,
Curt, Guest Relations Manager
The New York Palace
GuestRelationsTeams
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1 review
I recently stayed at the palace hotel recently in may. Hotel location was amazing really enjoyed the courtyard over looking the cathedral. Hotel rooms were very spacious and exceptionally clean, every tone you left the room it was clean and tidy when u returned! House keeping and concierge were fabulous, however bar staff and done restaurant staff had real attitude,...
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 26, 2011
Dear Ghjihjh,
Thank you very much for taking the time to provide feedback. We would like to offer our sincere apologies for the lapse in service you experienced. We would like to speak with you and look into this matter further. Please contact Guest Relations directly at or e-mail at GuestRelationsTeam
We look forward to hearing from you....
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Florence, Italy
1 person found this review helpful First, the good: the Palace is a beautiful hotel. Just spectacular public rooms, and the location cannot be beat. My room was large (for NY) with a beautiful large bathroom. The bed was very comfortable with two large, oversized down pillows. Now the rest: most of my toiletries were already(they had a blister sticker on them that had...
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 23, 2011
Dear Vail2Italy,
Thank you very much for taking the time to provide feedback. We would like to offer our sincere apologies for the lapse in service you experienced. We would like to speak with you and look into this matter further. Please contact Guest Relations directly at or e-mail at GuestRelationsTeam
We look forward to hearing from you....
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Glasgow, United Kingdom
1 person found this review helpful The New York Palace is one of my favourite places to stay in NYC, along with the Hilton New York. The Palace has a stunning 19th Century entrance and mixes the classic with the modern. In terms of location it sits minutes from 5th Avenue and the views of St Patricks Catherdal from the higher rooms are amazing. The rooms...
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 23, 2011
Dear KB_TripAdvice_2011,
We appreciate you for taking the time to share your comments and praises. Please be assured of our best efforts to continue to deserve your confidence in us. We hope to have the pleasure of welcoming you back soon.
Kind regards,
Curt, Guest Relations Manager
The New York Palace
GuestRelationsTeams
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Austin, Texas
1 review
1 person found this review helpful My husband and I stayed in a suite in the towers and it was truly amazing. The location was perfect central to everything, we got great tickets to see the Lion King and amazing dinner reservations. I loved the fresh apples in the foyer and the staff was so helpful.
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 23, 2011
Dear Sheila9005,
We appreciate you for taking the time to share your comments and praises. Please be assured of our best efforts to continue to deserve your confidence in us. We hope to have the pleasure of welcoming you back soon.
Kind regards,
Curt, Guest Relations Manager
The New York Palace
GuestRelationsTeams
more
Russellville, Arkansas
5 people found this review helpful Orange juice - $18.00 a glass should say it all. I know, it's NYC and it's more expensive....breakfast for four was $160.00. From then on we found less expensive and more tasty places to eat right around the hotel - Cafe Bistro is right by it and had delicious muffins, breakfast sandwiches, coffee/tea, and orange juice at a bargain price...
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 18, 2011
Dear Itravl2,
We appreciate you for taking the time to share your comments. Please be assured of our best efforts to continue to deserve your confidence in us. We hope to have the pleasure of welcoming you back soon.
Kind regards,
Curt, Guest Relations Manager
The New York Palace
GuestRelationsTeams
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Lincoln, New Hampshire
2 people found this review helpful The service was first-rate every way we turned. The room was very spacious, but a few little quirks were a bit irritating for the money we paid to have a luxury weekend. The rooms felt dark and the hall light and bath light could not be on at the same time, one of the lamps did not work, and the...
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 18, 2011
Dear DebOnTheRoad,
Thank you very much for taking the time to provide feedback. We would like to offer our sincere apologies for the lapse in service you experienced. We would like to speak with you and look into this matter further. Please contact Guest Relations directly at or e-mail at GuestRelationsTeam
We look forward to hearing from you....
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Barrie, Canada
1 review
1 person found this review helpful We booked this hotel as part of a package for a great price. I thought the pictures on the website made it look pretty swanky so I was excited to go there. The New York Palace Hotel did not disappoint. Although we were travelling on a budget, staying at the Palace made us feel so pampered. The staff was lovely...
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 23, 2011
Dear Trudee63,
We appreciate you for taking the time to share your comments and praises. Please be assured of our best efforts to continue to deserve your confidence in us. We hope to have the pleasure of welcoming you back soon.
Kind regards,
Curt, Guest Relations Manager
The New York Palace
GuestRelationsTeams
more
London, United Kingdom
2 reviews
1 person found this review helpful We stayed at the New York Palace in December for a pre-Christmas shopping & sight-seeing trip. We thought we'd splash out a bit more than what we'd usually spend on a hotel for a city break and we were not disappointed. As requested we were given a high room - 27th floor - overlooking St Patrick's Cathedral, the view was...
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Guest Relations Department, Guest Relations Manager at New York Palace Hotel, responded to this review
May 16, 2011
Dear MisterandMrsG10,
We appreciate you for taking the time to share your comments and praises. Please be assured of our best efforts to continue to deserve your confidence in us. We hope to have the pleasure of welcoming you back soon.
Kind regards,
Curt, Guest Relations Manager
The New York Palace
GuestRelationsTeams
more
1-10 of 1,150 reviews
1
2
...
115
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