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Hilton Garden Inn New York West 35th


Hotel class 3.0 of 5
63 West 35th Street,, New York City, NY 10001
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bps000
Miami, Florida
1 review
1 of 5 stars Reviewed May 30, 2011 - NEW
2
people found this review helpful

Upon arrival we were told our confirmed reservation for two nights could not be honored . We were offered rooms at a nearby Hampton Inn but upon arrival there were told the room was only for one night. Hilton Garden Inn manager Dan Mullin stated he had availability for the second night and we were to return to his hotel....

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MrsJolyOF...
Plaisir, France
1 review
5 of 5 stars Reviewed May 29, 2011 - NEW

Just got back from our stay at the Hilton Garden Inn at West 35th and it was a totally fantastic experience. We had a suite on the 31st (last) floor. It was totally amazing with view out on the Empire State building, room modern, large and spotlessly clean, extremely comfortable bed, large walk in shower. There was a fridge in...

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scoop1978
Jackson, Mississippi
1 review
4 of 5 stars Reviewed May 27, 2011 - NEW

Just got back from a four-day stay at the Hilton Garden Inn at West 35th and it was a great experience. Staff was extremely friendly, especially the front desk (despite my persistent questions) and the cafe crew who worked during the breakfast. Location is just a block from Macys, just a couple of blocks from Penn Station and a 10...

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ColetteCl...
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed May 26, 2011 - NEW

Would stay again in a heart beat! Was as good as the other reviews said. Staff were so helpful. Loved New York and The Hilton Garden Inn!

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PowayCA
Poway, California
1 review
5 of 5 stars Reviewed May 26, 2011 - NEW

Missed General Manager Hilda Garvey on this visit, but, staff was wonderful and provided all we needed including quiet nice room. We never reviewed our previous trip last October which was also great. Keep up the good work Hilda with your capable and personable staff. Dr. Solomon

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sunngod
Va
6 reviews
3 of 5 stars Reviewed May 25, 2011 - NEW

Spent a night there for business. It is a typical Hilton Garden Inn. The room was as any other HGI except in NYC fashion it was small. Barely enough room to walk around the bed. There are 31 floors and about 10 rooms on each floor. I was on the 29th floor and was impressed how quick the elevators were....

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kath_GC
Gold Coast
4 reviews
4 of 5 stars Reviewed May 24, 2011

This was a really nice hotel, the room and bathroom are both modern and clean. I stayed in a room with two double beds, and the beds were very comfortable. There was a fridge in the room, and free wi-fi internet access. There is subway entrance just meters from the front door of the hotel which was great. I stayed...

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dthrock
dallas
2 reviews
3 of 5 stars Reviewed May 23, 2011
1
person found this review helpful

I stayed at this property twice in 2 weeks. My first stay was great - 2 bottles of water, breakfast vouchers and a city view room, all for $319. It came with a personalized welcome letter. My second stay, a week later, was not as nice. I remarked on the nice room I had last time and was told that...

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Hilda Garvey, General Manager at Hilton Garden Inn New York West 35th, responded to this review
May 27, 2011

Dear Dthrock, Thank you for your feedback with respect to your stay. As I have received your comments first through the Hilton guest feedback site, I sent my respond directly to you there. As always it is our ultimate aim to provide all our guests with 5* service. Regards Hilda more

cew203
Abington, Massachusetts
2 reviews
5 of 5 stars Reviewed May 23, 2011

We satyed here for three nights to explore New York city. It was great. Cozy, tucked away on 35th but in the heart of the city. We had a great time and could get to almost everywhere important by foot. The best part was coming back to the hotel everynight to the cozy bar. We were always greeted with a...

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Nickpilot
Forest City, North Carolina
3 reviews
4 of 5 stars Reviewed May 22, 2011

We spent a weekend at this hotel while visiting NYC. First impression wasn't great since we arrived late in the evening and there were trash bags piled up along 35th St on the approach to the hotel. The hotel itself though was spotless, and checkin was quick. Our 23rd floor room had an incredible view of the Empire State Building....

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Hilda Garvey, General Manager at Hilton Garden Inn New York West 35th, responded to this review
May 27, 2011

Dear Nickpilot, Thank you for your fantastic comments and we always love to provide our guests with 5* service. I am so sorry that there was a room of guests having a party. As you can imagine we do not encourage in room parties for this particular reason. I am so pleased to see that once you brought the issue... more

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