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The Standard New York


848 Washington Street, at West 13th Street, New York City, NY 10014
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What travelers say about The Standard New York
  • High line(27)
  • Ceiling window(22)
  • Great view(20)
  • Empire state building(17)
  • Meat Packing District(16)
  • Very cool(13)
  • Rooftop bar(12)
  • Top floor(11)
  • Boom Boom Room(9)
  • Friendly and helpful(9)

Reviews you can trust

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MichelleC...
1 review
5 of 5 stars Reviewed May 30, 2011 - NEW

My husband and I stayed at The Standard over the weekend for our 5th anniversary and I admit that I was concerned after reading some of the reviews on TripAdvisor. We walked up on Friday morning carrying our backpacks as our luggage...I'm guessing this is not how their usual guest arrives, and if the staff was going to be "snobbish"...I...

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travelflo...
Atlanta, Georgia
3 reviews
1 of 5 stars Reviewed May 23, 2011
2
people found this review helpful

If I were in new york to party I'm sure this would be a fun hotel. But if you actually need at least a couple hours of sleep, avoid the Standard at all costs. Thirty people standing outside my hotel room door chatting/yelling at 11pm is not so pleasant for a business stay. When I called the front desk to...

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David Lemmond, General Manager at The Standard New York, responded to this review
May 25, 2011

Dear travelflowers, Thanks for your comments, and I am sorry for the issue you mention here. We do not allow hall parties at our hotel, and so our Guest Relations team is on hand to remind any guest of this whenever needed. I‘m looking into any confusion on this during your last stay, and why a manager could not be... more

LondonAnt...
New York City, New York
2 reviews
1 of 5 stars Reviewed May 21, 2011
3
people found this review helpful

Having stayed at the Standard previously and recommeded it to colleagues I am mortified that they cannot offer even the basic level of service you would expect from a 2 star hotel in Europe. I am currently staying here with one business colleague and my sister who has travelled the 20 hour flight from Hongkong to be here. I am...

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CanalsGal
Cambridge, Massachusetts
13 reviews
3 of 5 stars Reviewed May 20, 2011

The Standard New York is a hip, very trendy and fantastically located hotel. My room had beautiful views, and the hotel is close to great restaurants and trendy fashion boutiques. Overall, I felt the rooms were too stylized to be comfortable. My shower was small and awkwardly shaped - plus, it was which made it a bit cold and...

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charlotte...
Munich, Germany
3 reviews
3 of 5 stars Reviewed May 18, 2011

The Standard is one of the best located hotels New York has to offer however the staff (apart from the bell boys) were not friendly, verging on arrogant. I had tried to arrange table reservations before arriving and the concierge took a very long time replying and managed to get one of the two wished venues (not their fault). After...

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David Lemmond, General Manager at The Standard New York, responded to this review
May 20, 2011

Dear Charlotte732, Thanks for your comments, and we appreciate you staying with us in NYC. I'm glad you enjoyed the view! It's like nothing else around and I feel one of the best in the city. Our hotel is full much of the time and we do encourage a fun atmosphere, sorry if it was too loud. I'm sorry to... more

Aldo1977
London, United Kingdom
2 reviews
2 of 5 stars Reviewed May 16, 2011
1
person found this review helpful

I am just back from the hotel and the customer service is zero! The staff stand around as if they are god's gift to everyone and come across so arrogant. (mainly the front desk staff and guest services on the phone) They are in the hospitality industry but most of them seem to forget this. When you ask for something...

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David Lemmond, General Manager at The Standard New York, responded to this review
May 20, 2011

Dear Aldo1977, Thanks for your comments, and I appreciate you letting me know of your experiences while staying with us. While the interaction with our staff is usually one of the highlights we hear from guests about their stay, I'm sorry this was not the case for you. I've shared your comments with our Front Office staff, and each is... more

TooleyToo...
London, United Kingdom
1 review
2 of 5 stars Reviewed May 2, 2011
4
people found this review helpful

This hotel is located right in the centre of things: the ultra trendy Meatpacking district. Rooms are stylish if basic ('hospital chic' bathrooms). My trip was unfortunately marred by a series of mishaps. First off they had me waiting an hour for my room. I think a hotel should have a guest's accommodation sorted out by 3pm on the day...

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David Lemmond, General Manager at The Standard New York, responded to this review
May 12, 2011

Dear TooleyTooley, Thanks for your comments, and I appreciate you choosing The Standard for your time in NYC! Apologies for the delay during your check-in. During this time of year we are often at capacity, and try to have our guestrooms ready as soon as possible, making sure each is checked and then double-checked for each arrival. In regards to... more

Bponthemo...
1 review
4 of 5 stars Reviewed April 27, 2011

Four nights I spent in this trendy hotel. It's the perfect location to stay in Manhattan! The soft beds and the decoration of the room (back to the 70) make you feel at home. The only comments I have, are the fire alarm that went of at 02.30 am and the fact it wasn't possible to get bikes at the...

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Gavin1986
Dublin, Ireland
27 reviews
3 of 5 stars Reviewed April 7, 2011

I presume that most people coming to stay at this hotel, do so, because of the hype and reputation it holds as being the place du jour in NYC at the moment. The hotel itself is located in the Meat Packing District, while I wouldn't recommend my parents come to this part of town as a young gay couple it...

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Ian Nicholson, General Manager at The Standard New York, responded to this review
April 15, 2011

Dear Gavin 1986, Firstly, thank you very much for choosing us for your stay while in NYC. We hope to welcome you back again in the near future! I would like to address a few points mentioned in your post, and apologize for the inconveniences caused. There was a short timeframe where smells from the adjacent Grill were noticed in... more

CosmoGirl...
Munich, Germany
1 review
5 of 5 stars Reviewed April 6, 2011

I seriously cannot stay in a different hotel when I am on business in NYC... I love the view I get at The Standard. And in NYC it is all about the right view, isn't it?! At The Standard you can enjoy one of the best views in town even while you are in the giant bath tub. Some of...

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