|
We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari. GEM Hotel - Chelsea, an Ascend Collection hotel, New York City
GEM Hotel - Chelsea, an Ascend Collection hotel
New York City
Explore the world! TripAdvisor has reviews and information on over 400,000 locations, including: Hotels
Travel Destinations
Explore other New York City resources:What travelers say about GEM Hotel - Chelsea, an Ascend Collection hotel
Reviews you can trust
1-10 of 154 reviews
1
2
...
16
Jihlava, Czech Republic
1 person found this review helpful We spnet 5 days in this hotel. Hotel has really small rooms and when I say small i mean SMALL! But on the other hand price for night is excellent in Manhattan. We used this hotel only for sleeping and spent all the time exploring city. If you are looking for hotel just for sleeping in good location, take this...
more
Was this review helpful? Yes
Problem with this review?
Tel Aviv, Israel
2 reviews
The first thing you notice when you enter the room at the GEM hotel is its size. Tiny. Even in NYC standards. Then you start checking the room and find some more - the sink in the bathroom was cracked (room 509), the desk thing was tiny and broken, the ventilation system was noisy. And when you go out of...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
May 25, 2011
Good day,
Thank you very much for sharing you experience with us. We apprecciate your help as we are continuously looking for ways to improve our property. We are happy to hear you had a pleasant experience with our staff and location and would love if you contacted me directly so that we may go over the details of your...
more
Washington DC
1 review
1 person found this review helpful This was our first - and last - time at the Chelsea GEM hotel. Since we were travelling with friends we let them do the booking and so all we learned about the hotel came from its website that seemed pretty impressive. Oh, how wrong we were. First, the good thing - location is excellent. Right in the heart of...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
May 25, 2011
Hello,
I apologize if our hotel did not operate up to your standards during your stay with us. It is dissappointing to us to have a dissatisfied guest and if there is anything we can do on your next trip to NYC my contanct information is below. Here at The GEM Chelsea we make it our duty to ensure each...
more
New York City, New York
1 review
Private and surprisingly not too loud off an Avenue. - For a REAL New York stay away from the hustle and bustle of Time Square. Right down the street from the Subway.
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
April 29, 2011
Thank you for sharing your experience! We can't wait to have you back with us!
Best regards,
Julio Acosta
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
p
f
Your corner of the world
more
Philadelphia
Great hotel in Chelsea. 1 Block off the 23 st subway stop. The rooms were very clean and the bed comfortable. The clerk, Jeff, made an error when I checked in but was nice enough to explain what had happpend and assured me it was taken care of. His honestly was a nice change of pace and very appreciated. The...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
April 18, 2011
Thank you so much for sharing your experience! We look forward to your return. Also feel free to contact me upon making your next reservation as Jeff and I would love to prepare a little welcome back gift for you. I look forward to hearing from you and hope you are having a wonderful day!
Safe travels,
Julio Acosta
Front...
more
Harrisonville, Pennsylvania
1 review
great desk staff, like family, very helpful with everything! very clean, comfortable and close enough to where you want to be. could not have picked a better place to stay for what we wanted to do,[eat,shop,what ever]. desk clerks- debra,jen and keith gave info, for everything we wanted to do or go and helped with the directions. ask them about...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
April 18, 2011
WE MISS YOU ALREADY! Feel free to contact me directly for your next reservation. I'll make sure to add a little something special. :) Have a wonderful day!
Best regards,
Julio Acosta
Front Office Manager
The GEM Hotel Chelsea
300 W22nd Street
New York, NY 10011
p
f
chelsea.fom
more
Montréal
1 person found this review helpful Just spend a long week-end in New-York at the GEM - It's a very nice well located hotel- rooms are on the small side but once you know about it (it's our third stay) you pack accordingly. After I got back, I noticed a small additionnal $8 charge to my credit card that nobody had metionned. I called and and...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
April 18, 2011
Good afternoon,
Thank you for sharing your experience with us. We truly apprecciate hearing from our guests especially our repeat guests such as yourself. I apologize for the inconvenience you experienced when inquiring about our safe charge. I would like to address this immediately so please contact me at your earliest convenience. Thank you and I look forward to hearing...
more
Springfield, Massachusetts
Located in a surprisingly quiet street, still close to Central Manhattan this hotel is an excellent base for exploring the big apple. Walking to Times Square takes less than 30 minutes. Room was small, but the standard not too bad (bathroom a little cold in December though). Staff was friendly and offered useful information about restaurants and nearby sights, and...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
February 9, 2011
Thank you so much for sharing such a wonderful experience at our hotel. It is our pleasure to provide you with the best service while visiting the Big Apple! We look forward to having you come back to stay with us in the future and as a token of our apprecciation I have provided my contact information below so that...
more
New York City, New York
1 review
i loved this hotel....the decor, and the staff, including desk manager keith made me feel like a queen!!! check in was a breeze and marcello was so accommodating at the same. the location was perfect for a downtown girl like myself..i will never stay anywhere else when in the city...two short subway stops and you are on W4th...perfect for a...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
February 9, 2011
Thank you so SO much for sharing your experience here at The GEM Chelsea! It is always a treat to see such a positive response from one of our guests. Might I add that you ARE A QUEEN and the GEM Hotel is your PALACE! Please be sure to contact me on your next visit so that I may personally...
more
New York, NY
This hotel would likely not merit five stars in other places, but in New York it was an extremely pleasant surprise. Yes, the rooms were on the small side, but the room was at least 30% larger than the last room I got for this price ($150/night before taxes). And it was incredibly convenient. We arrived on foot from Penn...
more
Was this review helpful? Yes
Problem with this review?
GEMChelseaFOM, Front Office Manager at GEM Hotel - Chelsea, an Ascend Collection hotel, responded to this review
February 9, 2011
We are so happy to hear you enjoyed your stay with us! It's so rewarding to hear from our guests how wonderful a job we are doing at helping them experience NYC to the max! As a neighborhood hotel we take pride in every surrounding aspect of our area so that our guests can have a truly unique NY stay....
more
1-10 of 154 reviews
1
2
...
16
Travelers Who Viewed This Property Also Viewed
Average price/night*
Call now to book: 1-800-45-HOTEL from hotels.com
Best deals: GEM Hotel - Chelsea, an Ascend Collection hotel
Free New York City GuideGet the best picks for where to eat, sleep, and play.
Sponsor:
What's Near GEM Hotel - Chelsea, an Ascend Collection hotel
GEM Hotel - Chelsea, an Ascend Collection hotel Also Known As
Is GEM Hotel - Chelsea, an Ascend Collection hotel your business?
About Us |
Write a review |
Careers | Site Map | Top Cities
| Owners | Help Center
| Business Listings | DMO/CVB
© 2011 TripAdvisor LLC All rights reserved. TripAdvisor Terms of Use and Privacy Policy.
* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)
We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari. TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.
Other TripAdvisor sites:
See all sites
Cruise Critic
The ultimate cruise resource: cruise reviews, deals, news and advice.
SeatGuru
The world's most comprehensive source for airline seats, airline info, & in-flight amenities.
Family Vacation Critic
The best family vacations start here.
Get the #1 travel app FREE>>
Find 45 million reviews & opinions of hotels, things to do, restaurants and more
Named "#1 Travel App" by Frommer's
|
