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Holiday Inn Express New York City Times Square


Hotel class 3.0 of 5
343 West 39th Street, New York City, NY 10018
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What travelers say about Holiday Inn Express New York City Times Square
  • Very clean(19)
  • Free breakfast(10)
  • Great location(9)
  • Front desk staff(9)
  • Rooms are small(8)
  • Port Authority(7)
  • Would definitely stay(7)
  • Penn Station(7)
  • Great Hotel(6)
  • Empire state building(6)

Reviews you can trust

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[ Date ] [ Rating ]
Paul106
Bournemouth, United Kingdom
7 reviews
4 of 5 stars Reviewed May 30, 2011 - NEW

Second visit to this hotel and would use again. Ideal location, 5 mins walk from Times Square and other attractions. Good budget hotel, with lagre selection buffet breakfast. Staff friendly and helpful. Dont stay if you are after luxury hotel, but if you are looking for a base to sleep while exploring New York, this place is ideal.

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londonwes...
London, Canada
43 reviews
4 of 5 stars Reviewed May 26, 2011 - NEW
2
people found this review helpful

Booked this hotel via Expedia as part of a flight and hotel package combination. Chose this hotel because of its value, location and relative condition of the building. The hotel is literally just blocks away from Times Square and the Broadway theatres. Just walk two blocks and then up one and you are at TS. The 42nd Street Subway is...

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190725Tam...
Ipswich, United Kingdom
1 review
4 of 5 stars Reviewed May 25, 2011 - NEW
1
person found this review helpful

The hotel was just what we were looking for; close to subway stations, shops, restaurants and a few blocks from Times Square. Set close to the fashion district, it may not be based in the busiest of streets, but after long day, sight-seeing or visiting friends. It was a place, my friend and I, were proud to call home for...

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Devilish
London
2 reviews
4 of 5 stars Reviewed May 24, 2011
1
person found this review helpful

Stayed here for a week in May with friends; as a fan of tripadvisor I was fully aware of the good and bad with the hotel and have to say it didn't disappoint! The good: central location meant we walked plenty even though our feet ached at the end of each day! Found some great restaurants nearby, Thai Select just...

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sociallyl...
Washington DC, District of Columbia
3 reviews
4 of 5 stars Reviewed May 22, 2011

Location was perfect for us. The rooms are small, but then they didn't promise big rooms. They do promise a free and filling breakfast, and they delivered that 100% every morning! There were at least two staff people constantly refilling everything, everything worked, just enough seating for everyone in the breakfast area.

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Hunter Glass, General Manager at Holiday Inn Express New York City Times Square, responded to this review
May 24, 2011

Dear Valued Guest, Thank you for taking the time to review your stay with us. I am pleased that you enjoyed our “free and filling” breakfast! I am also pleased that you liked our location, it is very easy to get anywhere in New York from Times Square! I hope that you choose to stay with us again when you... more

TXTXYEHA
Superior, Colorado
5 reviews
4 of 5 stars Reviewed May 21, 2011

Like many others have stated this worked great b/c of the relatively low price, location, and cleanliness. Will stay here again.

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Hunter Glass, General Manager at Holiday Inn Express New York City Times Square, responded to this review
May 24, 2011

Dear Valued Guest, Thank you for taking the time to review your stay with us. I am pleased that you enjoyed our location, low price and cleanliness, and I hope you choose to stay with us when you return to New York. Sincerely, Hunter Angus D. Glass General Manager more

Mon_Petit...
Melbourne, Australia
4 reviews
3 of 5 stars Reviewed May 20, 2011

Location was quite central without being too much in the heart of it - noise and lights were not a problem. Roughly a 5-10 minute walk to the heart of times square. Room was comfortable but don't expect anything too flash. I thought it a little pricey for what it was, however it is quite close to all the action...

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Hunter Glass, General Manager at Holiday Inn Express New York City Times Square, responded to this review
May 24, 2011

Dear Guest, Thank you for taking the time to review your stay with us. I am disappointed that you didn’t enjoy our newly upgraded Breakfast Buffet. I’m not sure what “plastic American food” is, but we have cheese omelets, western omelets, scrambled eggs, hard boiled eggs, pork sausage, turkey sausage, bacon, biscuits and gravy, pancakes, muffins, yogurts, and a mixture... more

Schloime
Portland
4 reviews
5 of 5 stars Reviewed May 16, 2011

Very nice Holiday Inn Express. The best part is the service at the front desk. I needed to book a ride to La Guardia and ALEX was extremely helpful, kind and informative. He reserved a car and I felt at ease. It is a good feeling to know that you are in good hands. I was extremely grateful for his...

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Hunter Glass, General Manager at Holiday Inn Express New York City Times Square, responded to this review
May 24, 2011

Dear Valued Guest, Thank you for taking the time to review your stay with us! I am very pleased to hear that you found the staff helpful, knowledgeable and friendly! I will give Alex a special thanks during our next Staff Meeting and let him know how much you appreciated his helpfulness. Thank you again for taking the time to... more

JKBANT
Ashtabula, Ohio
1 review
5 of 5 stars Reviewed May 15, 2011

The hotel was awesome. We arrived at 8:30 am on Sunday, May 1st. Our room was not ready but that was okay, the front desk girl (Oksana) had the doorman take our luggage and offered us breakfast then we left to see the sites. When we got back at 4pm our room was ready and the front doorman got our...

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Was this review helpful? Yes
Hunter Glass, General Manager at Holiday Inn Express New York City Times Square, responded to this review
May 24, 2011

Dear Valued Guest, I am so pleased that your trip was “Awesome” and I am very pleased that you enjoyed our newly upgraded Breakfast Buffet, I hope you enjoyed the new pancakes! I will let Housekeeping know that you enjoyed your nice clean room, they will be pleased. I am also very happy to hear that you found the staff... more

shahara79
1 review
4 of 5 stars Reviewed May 13, 2011
1
person found this review helpful

Room was clean and of comparable size to other NY city hotel rooms. We followed advice from previous guest review to go with a lower floor because of the elevators. Fabulous breakfast spread - pancakes, fresh fruit, eggs, sausage, pastries, yogurt.... Juice machine, coffee and tea available any time of the day. I am usually a light sleeper in hotel...

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Was this review helpful? Yes
Hunter Glass, General Manager at Holiday Inn Express New York City Times Square, responded to this review
May 24, 2011

Dear Guest, Thank you for taking the time to review your stay at our hotel. I am very pleased that you liked out location and found our rooms clean. I am also pleased that you enjoyed our newly upgraded Breakfast Bar; the pancakes are GREAT aren't they!! I hope to see you when you return to New York! Sincerely, Hunter... more

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