I had to stay one night in midtown on business, and I got a great rate on one of the cozy rooms here. It was very small, but it was clean and it had everything I needed. The staff was friendly and helpful. I wouldn't recommend the cozy room with a traveling mate, unless you are really, really close. My...

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Checked in super late (midnight) on a Friday night after a long flight to find a very long line at reception. The music in the living room bar was so loud I could barely hear the girl at reception. Perhaps the loud music would explain the surly behaviour. Since I couldn’t hear anything, to this day I’m not sure whether...

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Had a very small room with queen bed. TV was flat screen but analog and grainy. Probably good for solo visitors as was arranged well for its size and had free wi-fi. Close to the subway and shopping areas around 5th avenue but a cab or subway to theater district. Very quiet room for NYC (8th floor). Don't try to...

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My husband and I are from NY and NJ but now live elsewhere. We typically stay at the Palace when we come into town but decided to try the W to collect some more starpoints. What a waste! The lobby of the hotel is fine-and spacious. But that is where the good points end. The people at the...

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W prices but poor service,smallest rooms even with an upgrade as a platinum member. Location good but many other hotels in the area are a much better value.

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As a picky traveler, I would have otherwise been very irritated by the tiny room I stayed in for 3 nights in mid May. But the room was exactly what I needed. A clean, modern, hip place to stay in NYC. It is also in a great location. The staff is great. They even loaned me an umbrella. And gave...

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Had an amazing weeks stay in this beautiful buzzing hotel in New York. it was bright, clean, airy, lots happneing around, a nice hustle bustle in the busy reception with guests and people at the bar, able to enjoy the buzz in NY but then returning to a very relaxing bedroom upstairs!! I stayed on the bliss spa level in...

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I often stay at the W New York when I am in town for business. It is perfectly situated - close to our office as well as easy access for great shopping when I can find the time. The rooms are not large (but similar to most hotels in NYC) however they are well equiped and the beds are very...

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The W"s are always a good bet. I had not been home in a year and this trip was perfect ! My room at the W Lex was perfect, spotless, cozy and comfortable and CLEAN. Minimal in design like my home and extremely courteous staff. This also includes my very, very nice and beautiful house keeper. This is a prime...

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