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Candlewood Suites New York City Times Square


Hotel class 3.0 of 5
339 W. 39th Street, New York City, NY 10018
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What travelers say about Candlewood Suites New York City Times Square
  • Port Authority(19)
  • Very clean(13)
  • Friendly and helpful(9)
  • Holiday Inn Express(8)
  • Few blocks(8)
  • Bus Terminal(7)
  • Empire state building(7)
  • Great Place(7)
  • Front desk staff(6)
  • DVD players(5)

Reviews you can trust

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[ Date ] [ Rating ]
angelcake...
preston
5 reviews
4 of 5 stars Reviewed May 31, 2011 - NEW

This review is a little late as we stayed March 29th to April 7th. Staff very helpful, rooms a decent size for New York. The Candlewood cupboard in reception is handy for snacks like ice cream and crisps and you can either pay there and then or charge it to the room. There are free cookies in afternoons as well...

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Nikliss
Noosa, Australia
4 reviews
5 of 5 stars Reviewed May 17, 2011
2
people found this review helpful

Great location;5 minutes walk to Times square and most Broadway shows.Given that this is a self catering apartment essentially in one of the world's top 3 big city destinations(along with London and Paris) you won't get better value for money.I guess as platinum members of the priority club we got the room with the best view on the 32nd floor...

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CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
May 28, 2011

We really enjoyed reading your review of our hotel. Thank you so much for taking to time to share your experience. We’d also like to thank you for being a loyal Priority Club member and for choosing our hotel over the numerous IHG properties in New York City. We’re thrilled that you enjoyed your stay and we hope you can... more

PaudJ
Brisbane, Australia
2 reviews
5 of 5 stars Reviewed May 17, 2011

After travelling for several days beforehand is was great to have access to a free laundry with brand new machines. The room was spacious and perfect for a longer trip. Although housekeeping is weekly you can request clean towels and sheets whenever you need them. The staff were extremely helpful but not obtrusive. Would recommend for anyone visiting Manhattan especially...

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CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
May 28, 2011

Thank you so much for reviewing and recommending our hotel to other travelers! Your feedback means a lot to us and we really appreciate you choosing our hotel for your recent visit to NYC! We hope everything was great with your stay and we sincerely look forward to having you back again! more

ceagle_30
Basingstoke, UK
6 reviews
5 of 5 stars Reviewed May 3, 2011
2
people found this review helpful

We stayed here 25th to 29th April (23rd Floor) and found the room to be spacious by NYC standards. Very clean and just a few blocks from Times Square so still quiet. We checked in very quickly and the staff were very helpful indeed. The rooms have a dishwasher, 2 cooking rings, microwave, Sink, Fridge and freezer. Amazing for preparing...

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CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
May 6, 2011

We are so happy to see that you enjoyed your stay with us! Thank you so much for taking the time to review our hotel. We know there are countless options for lodging in NYC and our goal is to make your choice an easy one. We hope to have you stay with us again during your next visit to... more

jdd000
Sao Paulo, Brazil
3 reviews
5 of 5 stars Reviewed May 3, 2011
3
people found this review helpful

This was a rally nice staying at candlewood suites. We´ve been for 12 nights. Their staff is great, really helpful for all situations. Our room was opposite to the street and was really quiet - no street noise at all (they have double windows). There was a small but complete kitchen with regular sized refrigerator, microwave oven, toaster, coffee maker,...

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CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
May 6, 2011

Thank you so much for the kind words and feedback. All departments of our hotel work hard every day to ensure our guests receive the best service and value for their money. We really appreciate you staying with us and we hope to see you again soon! more

artyart84
Brisbane, Australia
3 reviews
4 of 5 stars Reviewed April 26, 2011
2
people found this review helpful

Loved Candlewood Suites the room looked better than the photo, it wasn't huge but more than enough for our needs. Having a kitchenette was so handy, we made our breakfast there every morning and were able to bring food back, though we didn't do any major cooking it was great to have the facility. Also a a small shop in...

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CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
May 4, 2011

Thank you so much for the great feedback. We really appreciate you taking the time to share your comments with other travelers and we hope your feedback will encourage others to stay with us as well. We hope you enjoyed everything about your trip to New York City and we can’t wait to have you stay with us again! more

Photomom1...
Sacramento, California
4 reviews
5 of 5 stars Reviewed April 26, 2011
1
person found this review helpful

My 18 year old daughter and I traveled between April 18 - 23. We asked for a high quiet floor and were pleasantly pleased. The room was spacious for 2 (for New York City Standards), very clean, had a nice kitchen set up and was VERY comfortable. We almost always stay at a Holiday Inn Hotel and had not tried...

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CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
May 4, 2011

We would like to take this opportunity to thank you both for staying with us during your recent visit to NYC. We realize there are numerous lodging options in New York and we are delighted that you chose our hotel. We hope everything was great during your trip and we look forward to having your stay with us again! more

pitousee
Pittsburgh, Pennsylvania
4 reviews
5 of 5 stars Reviewed April 21, 2011
1
person found this review helpful

This place is awesome. The rooms are spacious (for New York) and comfortable. There is a mini kitchen in the rooms, which is awesome for left over food to take back to the hotel! There was a stove, microwave, and silverware. This was very convenient and nice to have! The hotel was a small walk to Times square, which was...

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CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
April 24, 2011

We really appreciate you taking the time to review our hotel. We hope that we exceeded your expectations and that you will choose our hotel again in the future. We’re honored that you would recommend our hotel to other travelers and we hope your words encourage new guests to visit our property. Thanks again for your feedback! more

magsB
glasgow, Scotland
30 reviews
4 of 5 stars Reviewed April 17, 2011
1
person found this review helpful

Just returned from New York for the first time. Wasn't sure what to expect as we usually stay in a hotel. Tried this hotel with suites. It was well above our expectations. The room was spotless and the bed very comfortable. We were greeted at reception with very friendly staff and found them to be very helpful and always had...

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Was this review helpful? Yes
CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
April 24, 2011

Thank you so much for staying with us and for writing such a generous review of our hotel. We’re very happy to hear that your first visit to New York was a positive one and that we were able to satisfy your accommodation needs. We really appreciate you sharing your experience with the Trip Advisor community and look forward to... more

ngrowena
Hong Kong, China
5 reviews
4 of 5 stars Reviewed April 14, 2011
1
person found this review helpful

Booked a studio with kitchenette in room. The microwave was our favorite to reheat food for breakfast before daily adventure. Bed is comfortable. Major sightseeing spots, like 34th Street (shopping), Broadway, Times Square, etc are all in walking distance. Staff there is very polite and helpful. I'd choose it again in next NYC trip. The hotel provides free self-laundry service....

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Was this review helpful? Yes
CW339, Manager at Candlewood Suites New York City Times Square, responded to this review
April 16, 2011

Thank you so much for writing about your stay with us. We strive for excellence in all departments of our hotel and it is very rewarding for our entire staff to receive such positive feedback. We look forward to having you back next time you’re in NYC! more

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