We enjoyed our stay for the moment we entered the parking lot. Great Wolf Lodge is very clean. Very friendly atmosphere and superb customer service. We stayed in a Family Suite with a balcony and it was very clean. The water park is geared for the family, even if we came with our 12 and 19 year old children we...

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From check in to check out all of the employees were GREAT! This place is very kid friendly. We brought our 6 kids ranging from 2-17 years old. I felt very safe in the water park with all of my children. The room was fabolous and very clean. Three things that would have helped us out would be.... 1. Have...

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Entering the lodge, my family was excited and upbeat. The outside looked promising, and we couldn't wait to go in there. It took forever. Check in was awful. After waiting 30 minutes in line, I got told our room was ready. How inefficent. The front desk did make an effort to ease the line, but the system itself just seemed...

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My family (wife, kids 8 & 3) stayed at GWL Willliamsburg for a 3 day stay during the Easter Weekend. This is a pretty large place, self contained, and a nice destination about 2hrs drive from the Wash DC area. Pros: Water park is alot of fun, great way to get some pool time when its not really hot enough...

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Not a good room for a family with teenagers -- we got the kids cabin with 3 beds in a little log cabin. Too small! All the beds were incredibly uncomfortable so there was little sleep to be had. On the positive side: All the workers were wonderful, breakfast was pretty good and the water park was a blast. But...

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The waterpark is fun, many slides, life-guards everywhere, fun for all ages. My son really enjoyed the hottub for kids. Beyond waterpark, the experience is not so nice. The rooms have old furnishings, the couch was quite nasty. I wanted to leave valuables in the safe before going to the waterpark, but the safe wasn't working. Called front desk and...

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We had a great time at GWL. Loud hallways, but what would you expect with 8M kids running around? The water park was fun! Even my 6 year old could do everything but the tornado. Magiquest to me was disappointing as it was 'stuff to point at in a hotel hallway' but the kids loved it so I guess I...

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staying at the gwl can be nice. wish they would offer discounts to people who stay there 2 times a year. we have been staying there 2 times a year and have never recieved discounts. the food , salon and gift shop needs to lower prices its a place for families to go and enjoy but some are on budgets...

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Not sure why it got these horrible reviews, I almost cancelled going due to this site, but decided to go anyway as it was my sons 7th bday request. I inspected the beds including the sleep sofa and no bugs infact the level of attention to keep the place clean was wonderful. I'm so glad I went and will return....

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