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We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari. Quality Inn at Fort Lee Hotel, Hopewell
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Quality Inn at Fort Lee
TripAdvisor Popularity Index
“Excellent Superb Service - BUT rooms need " refreshing / updating "”
May 23, 2011
- poohandhunnypot
“Run down and noisy”
May 12, 2011
- trav3908
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1-10 of 11 reviews
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Shamokin Dam, Pennsylvania
1 review
Excellent Service, very helpful staff, nice breakfast selection. Room lighting needs to be updated and TV and carpets also need to be updated. EXCELLENT SERVICE THOUGH !!! Very helpful and friendly !!!
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USA
Low grade Quality Inn ,very noisy and loads of construction worker types,,,better than nothing but thats it... there is a Candlewood suites next door but its 99 a night. This Quality Inn is about 60$. I would go to another exit.
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
May 23, 2011
Thank you for taking the time to tell us about your stay. I apologize that there was excessive noise during your stay; this is an anomaly and not the norm. You will be happy to know that we are in the midst of a hotel-wide renovation which will certainly add value and comfort to your next stay. Best wishes for...
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Michigan
2 reviews
I was unsure about the holtel, but it was not bad for the price. It was very close to Ft. Lee which I wanted because of my hubby. It was only 25 min away from the airport. The night staff was the nicest , all but one day staff lady were just rude. The lady that helped us on day...
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
August 30, 2010
Thank you so much for the kind words. You will be happy to know that we are in the midst of a hotel-wide renovation which will certainly increase both your comfort and value of your next stay. We look forward to seeing you again to hear your thoughts on the renovation. With best wishes for future travels! Laura M. Sutton,...
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ontheroad
Hard to get to. Overpriced for an old, rundown property. A/C noisy, bed thin and too soft. Bathroom needed more cleaning. Typical Quality Inn breakfast fare. Moved to the Best Western for the next night's stay for lower price and better quality accomodations.
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
July 19, 2010
At Quality Inn, we strive for guest comfort and satisfaction. I apologize that we missed the mark in this instance. You will be happy to know that we are beginning a hotel-wide renovation which will certainly moderize the facility, as well as add comfort and value to your next stay. I hope that you will give us an opportunity to...
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Bangalore
Amazing view from the balcony and all aminities including swimming pool and wifi and a perfect Gym......what else we want!!!
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Laura Sutton, Manager at Quality Inn at Fort Lee, responded to this review
June 21, 2010
Thank you for your kind words. We at the Quality Inn strive to provide our guests with excellent service and the most comfortable stay possible. We hope to see you again soon! Best wishes for future travels! - Laura M. Sutton
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Louisville KY
1 review
I'm beginning my 3rd week here and will be here a few more weeks. The staff here have all been very friendly and helpful from the moment I checked in. I was a bit concerned about choosing a hotel from afar without knowing the area and was warned by some surrounding hotels to "be very careful where you stay." This...
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
March 8, 2010
Wow! Thank you for the kind words. Here at Quality, we strive to make every guest feel like family. We hope that you will stay with us again in the future! - Laura Sutton, General Manager
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Kentucky
1 review
If you need a safe and conveinent place to stay at a great price, this is it! Great hot tub, workout facility and internet access. Valerie, you'll love this place ;)
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
February 2, 2010
Thank you so much for the kind words. At Quality Inn, it is our goal to ensure that each guest is comfortable and satisfied. We hope to see you again in the near future. Best wishes for future travels! - Laura
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Statesville, North Carolina
After reading other reviews on this property, I was hesitant to stay here but it was very close to where I needed to be so I took a chance...I'm glad I did. Check-in was smooth and friendly, requested a ground floor room and that's what I got. At check-in I was handed a complimentary pack of cookies and an envelope...
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
October 28, 2009
Thank you for your kind words. We are committed to guest satisfaction and providing the highest level of comfort for our guests. We hope to have an opportunity to serve you again in the near future. Best wishes for future travels!
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Anderson, SC
As a former resident of Hopewell, I came up here to visit friends. This hotel was once a Holiday Inn Express and it switched to Quality Inn some time ago. Used to know two people who worked here when it was Holiday Inn Express and was hoping it had improved some. I had read the other reviews and decided to...
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
October 28, 2009
We apologize that your stay did not meet expectations. Since your stay, we have performed upgrades, including new kitchenettes and a hot complimentary breakfast. The Quality Inn remains committed to guest satisfaction and comfort and we hope that you will allow us an opportunity to serve you again in the future. Best wishes for future travels!
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Chicago
5 people found this review helpful I stayed at this hotel for a week because it is close to Ft. Lee. My room had a rusty single-unit built-in kitchenette that looked like it belonged in a 1950's trailer home. The refrigerator barely kept things cold. It was under the counter and leaked badly, requiring towels on the floor. There were no pots, pans, or cooking utensils...
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Laura Sutton, General Manager at Quality Inn at Fort Lee, responded to this review
October 28, 2009
We apologize that your experience here at Quality fell short of your expectations. You will be happy to know that since your stay we have remodeled our kitchenette units which now include lovely granite countertops. We are committed to guest satisfaction and comfort and hope that you will allow us an opportunity to serve you again. Best wishes for future...
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1-10 of 11 reviews
1
2
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