I stayed at the palace resort and it is a wonderful hotel to stay in. The front desk staff was wonderful and Ebony at the front desk was very nice and polite. The palace resort has come a long way, I have satyed at this resort previously the houskeeping staff was excellent and cleaned my room everyday for my entire...

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For starts the people at the front desk are very rude. Bad attitudes which are a big no no. We NEVER had anyone to come clean the room or bring towels. The bedrooms had a tv that looked as if it was my great grandmothers. The rooms are cramped. Bathroom is very small. Pools looked pretty off(dirty). Hotel didn't look...

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The 2 br condo was nice but the pool was not heated, went swimming in the ocean that was warmer 65 degrees, the hall on the 3rd floor smelled like cat pea, reported it several times, response from the security agent "some adult must have pissed in the hallway, there are no animals here" Yet 3 days later my teenage...

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We arrived 30 minutes prior to check in. Our room was not ready until an hour later. The room was clean as far as no bugs. However, the carpet was horribly stained, there were stains on the wall, our blinds were broken and the bathroom door was also significantly damage and didn't shut all the way. The shower did not...

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First off make sure that when you go to the palace.com website that your actually reserving a room under the palace and not the wave rider(Rooms for Rent). The room was very nasty and you can not get any help from the palace front desk and cant even make contact with the front desk at the wave rider who books...

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The pool is not heated and the hot tubs are not very clean. Everything needs to be updated. There is an inside hot tub on the 22nd floor and it is really nice. The pictures show there is an inside pool, there is not. I asked where it was and they said they had to take the awning off because...

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i have stayed at the palace every year since 2005 and i have not any major problems with it. i love this place. yes the elevators are slow but overall that is the only issue i have it is condo with free breakfast and affordable for my family. I have stayed in the 1 bedroom. it is close to the...

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We stayed here with my husband, my two teenagers and their friends. I rented through MyrtleBeachRoomsforRent.com. The room was well maintained, plenty of room and a great view! Check in was easy and the people were all friendly. The resort is well maintained although, their can be a wait for the elevator in the mornings and evenings. The oceanfront poolside...

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My husband and I have stayed there twice within 5 months. It offers so many amenities at such a reasonable price. We chose to stay there in November for our anniversary trip after spending time there in July. Cannot wait to return next May and hopefully 2 more times next year. The staff are excellent and it is so close...

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