Thank you for your comments. I do regret the challenges you faced as a result of this Debit Card transaction. Unfortunately DC restrictions are different from traditional credit cards, hence the signage at our guest registration desk. The Priceline reservation made by your company was never prepaid. This forced the use of your own debit card a check-in. Once your... more

Thank you for sharing your experience. Most hotel guests do not take the time to share their comments, so we are greatful for your feedback. We do appreciate your patronage and look forward to your future returns, so we can have the opportunity to exceed your expectations. more

Thank you for taking the time to share your feedback with us. Coupled with our recent remodel and great staff we are fortunate to also be in such a great location with over 100 shops, restaurants and entertainment venues in walking distance. We thank you for your patronage and look forward to your return visit with your guests so we... more

Thank you for taking the time to share your comments. I regret the experience you recently had at our hotel and wish to apologize for the inconvenience. We are in the final weeks of our hotel upgrades and although our attempt at scheduling the work during a time when most guests are away from the property, we failed to protect... more

Thank you for your patronage and for sharing your experience with us. We look forward to your return visit as we wrap up our enhancements. Soon all our guests will enjoy new bathrooms, new dressers with new 42" flat panel televisions in every room, as well as a new more comfortable sitting area in our lobby. We hope your travels... more

Thank you for taking the time to share your experience. Although the parking garage was under renovations, our 24hr valet service is always available to assist with your parking needs to save time and hassel of using other parking options. We do value client feedback and take these comments seriously, as they are not the norm for our hotel. I... more

Thank you for taking the time to share your impressions with us. Understanding the cold weather may be restrictive to strolls in our area, we are fortunate to be in a very safe neighborhood adjacent to the woodmont triangle which boasts over 100 restaurants, shops and entertainment venues throughout an 8-block stretch. Should your travels warrant use of the Metro... more

Thank you for taking the time to share this feedback regarding your recent stay. Your comments are extremely helpful, as it allows us to focus on specific areas needing improvement. Our bedding package was replaced approximatley 3 years ago throughout the entire hotel and comments have been very favorable to the comfort of the mattress. We will however address the... more