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Vacaville

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BEST WESTERN Heritage Inn


Hotel class 2.0 of 5
1420 East Monte Vista Ave., Vacaville, CA 95688

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[ Date ] [ Rating ]
navysquid
Anderson, California
1 review
5 of 5 stars Reviewed May 16, 2011
1
person found this review helpful

Excellebt room decore, very clean, excellent bed, great TV, hi speed internet, very good continental beakfast. and to top it off - even the clock radio was set to the correct time!! Very very enjoyable....

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wilmashuf...
vacaville
4 reviews
4 of 5 stars Reviewed March 7, 2011

Nice size rooms. Staff is nice. Breakfast went downhill during our stay. No fresh fruit and the bread was stale. Had security issue while we were there but, no one answered our call at the office. Asked during check out and the clerk said the call never came through. Just a little confused on the customer service being provided.

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calator43
Calgary, Canada
2 reviews
5 of 5 stars Reviewed September 27, 2010

We spend just one night on the way back to our home-CALGARY-CANADA room 117(SEPT23) but tell you the truth-We were very very impressed with the services this INN provided to us. After a hectic day in traffic driving what we needed was just a nice place to sleep. Notice this INN on GPS we said let's give a try to...

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goldenfro...
nyc
4 reviews
4 of 5 stars Reviewed August 5, 2010

I stayed here for one night on the way to San Francisco from Lake Tahoe. It's easy to get to right off of 80 and perfect for a night- a refrigerator, microwave, wireless- and the rooms are clean and spacious. There are outlets and the town is cute. There's a market right across the street with fresh and prepared foods....

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SkyHighFl...
Edmonds, Washington
1 review
1 of 5 stars Reviewed June 23, 2010
1
person found this review helpful

The room was okay and nice size, but I don't think it was worth what I was charged. I was charged double for the two nights(156.80 2 X) and and additional $222.00 for the room of someone else. I have been having to go to the bank frequently to try to figure out and reverse the charges. The manager nor...

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Snowboss, General Manager at BEST WESTERN Heritage Inn, responded to this review
July 21, 2010

Dear “SkyHighFlyBy, I am totally surprised that our staff was not apologetic during this mix up. I have had so many complements on them and the way they handle guest issues. Although you switched rooms with another guest after your first night, the credit card charge errors were a result of the front desk not properly handling the situation. After... more

wilmashuf...
vacaville
4 reviews
3 of 5 stars Reviewed March 5, 2010

Friendly staff, helpful housekeepers, but the breakfast is quite out of the norm. More than expected for a continental breakfast. Where's the apples and oranges? Everything else was up to Best Western standards. Clean, quiet, and comfortable.

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roseamy
Vacaville, CA
1 review
4 of 5 stars Reviewed March 4, 2010

The staff at the front desk was very helpful. When we got to the room, I was pleasantly surprised by the few free items. Room was reasonable but needed a few extra touches. Can tell housekeeping is rushed, usually towels are folded neatly. Breakfast was missing some fresh fruit. Would stay again, is close to local businesses and theater.

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Californi...
California
1 review
1 of 5 stars Reviewed February 25, 2010

The place is fine if you expect dishonest service, dirty rooms and unprofessionalism

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work2play...
california
2 reviews
2 of 5 stars Reviewed July 9, 2009
2
people found this review helpful

My husband and I reserved a room in this hotel. We arrived late (1 am), which wasn't an issue. The location was great. The hotel appearance was nice. The room was a different story. There was a wierd smell in the room. There were spider webs in the corners of the room. There were stains on the bed sheets and...

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YoungMom
Phoenix, AZ
12 reviews
3 of 5 stars Reviewed June 11, 2008

My husband and I stayed here with our two daughters (5 & 8) overnight on our way from Yosemite to the San Francisco area. We chose this hotel due to its proximity to the Jelly Belly factory. The hotel is older, but is clean. Safe neighborhood. Close to 80 and many restaurants/shopping. Pool was outdoor and not heated. Our room...

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