I've stayed here a number of times for both business and pleasure, and sadly, my stay last week will be my last. Issues were too many to mention, and without exception were left unresolved. The only positive that I can take from my last stay was the quality of the room service. Internet (accessibility, cost, inability to transfer credits from...

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Found the service to be atrocious. Staff member had quite a lot of attitude and were completely unhelpful despite the high fees charged. Made a mistake with the reservation and there was no effort made to accomodate me despite bookings already been made. Further, they have an archaic policy of no refunds, amendments or cancellations in the slightest. No doubt...

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We had stayed at the Royce some years back, and for no reason, other than I guess we always try to stay right in the CBD wherever we travel, had not returned. However this time we wanted to try something just a few minutes outside the CBD and WOW it was fantastic. From the minute we wealked back in the...

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My husband and I stayed here for a weekend away and I was impressed as soon as we walked through their doors. From the friendly staff, nicely decorated rooms and wonderful restaurant it is now my new favorite hotel in Melbourne. Our dining experience at Dish was just fantastic! The food was out of this world and one of the...

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I stayed at the Royce for a single night in late February. I booked through their website. Check in was relatively smooth and I found the reception staff quite helpful. The room itself was very small. I had requested one of the rooms with a balcony in my reservation but did not receive one. I have stayed here previously in...

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I've stayed here twice over the last six months. I wasn't impressed the first time and stayed elsewhere on subsequent trips to Melbourne. I thought I'd give them another chance and I'm sorry I did. For leisure the hotel is probably fine. Expensive for what it is but the rooms I stayed in were clean, modern and the bed comfortable....

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It's the second time we've stayed here and we absolutely love it. The staff are very professional and friendly and the recent renovations have made the hotel simply stunning. It's certainly a 5 star experience. We also dined at the Dish restaurant. Wow...the food was incredible. Service was top class and it was a real 5 star dining experience. Loved...

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My partner and I stayed at the Royce for his birthday, and we were advised by a friend to go all out and stay in the Royal suite. She had previously stayed in the Executive suite, which she said was lovely, but being a hotelier, she couldn't help but sneak a peak at the Royal Suite and thought that it...

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Location not too bad, nice lobby, room was ok size but no view and as usual with boutique hotels the chic design wasn't functional. The chic door to the bathroom was made out of stained glass, very pretty but if you go to the toilet in the middle of the night the bright light from the bathroom goes through the...

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