I too experienced the up-sell attempt at registration but was also shown a much better room at same price band which I happily took. I hate hotels that do not provide an iron (for safety reasons??) forcing you to pay for laundry; I hate hotels that do not provide tea/coffee making facilities in-room, forcing you to pay for room service;...

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We have just returned from a week-long, first time visit to Barcelona. We selected the Gran Derby for its family room and location out of the main tourist area. The family room (a duplex with 2 bedrooms) was not to our liking as it was close to reception, but when we talked to the reception manager we were offered a...

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I stayed for 4 nights at the end of March, the room was very hot 28 degrees during the night, when I asked why the air-con was not working, I was told it gets turned on in the summer! There is a taxi rank in the front of the hotel; I got woken by them on their radios. However the...

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Service: High quality and very friendly. Room: Clean and spacious, full of character, all amenities, bed very comfortable. Location: Good for business district, bit of a walk to the tourist areas. Liked best: Room and service. Liked least: Internet connection was unreliable and kept timing out. Ok for the odd email but not good for business use.

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Pros: Good value, stylish =rooms, quiet; good breakfast Cons: A bit far from the center of town

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Nice boutique hotel. Spectacular room with jacuzzi. Lovely and helpfull staff. I had the opportunity to know the Managing Director and she was spectacular too. I recommend this hotel for a nice and calm stay in Barcelona.

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This hotel is listed as a 'Small leading hotel of the world'. I would question this, as it seems poor compared to other SLH hotels, however, thus said, it was good value for money. We booked a trip on Expedia to include our flight and accommodation. The hotel is located slightly far out from the City Centre but we did...

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Now a proper boutique hotel with comfortable suites at really reasonable rates. Couldn't fault anything. Maybe though to beware the rooms on the inside which have windows onto an internal light-well. The upgrade that others have complained about was offered but we were under no pressure to change from the junior suite we had booked

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Through Splendia.com, I booked the 'Duplex Suite' for what I considered to be a reasonalbe price given the location. The room we were shown upon arrival was so far from a 'Duplex Suite', I can't even explain. So, we were offered the option to 'upgrade for 20 Euro a night.' If you read other reviews of this hotel on tripadvisor,...

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