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South Lake Tahoe

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Embassy Suites Lake Tahoe Resort


Hotel class 3.5 of 5
4130 Lake Tahoe Blvd., South Lake Tahoe, CA 96150

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What travelers say about Embassy Suites Lake Tahoe Resort
  • Happy Hour(17)
  • Free breakfast(13)
  • Heavenly gondola(11)
  • Time share(8)
  • Hilton Honors(8)
  • Very nice(7)
  • Great location(7)
  • Friendly and helpful(5)
  • Echo Restaurant(5)
  • Swimming pool(5)

Reviews you can trust

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[ Date ] [ Rating ]
edellafo
Stockton
2 reviews
2 of 5 stars Reviewed May 20, 2011
1
person found this review helpful

I was on a business trip and my company paid for the rooms, so before my trip, I made sure to call and confirm that my room cost were handled. I asked the front desk will I need to put a deposit or anything being that my room was already paid, she said no. I checked in and lo and...

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A TripAdvisor Member, Guest Relations Manager at Embassy Suites Lake Tahoe Resort, responded to this review
May 27, 2011

Our apologies for the miscommunication with deposits, this is a standard procedure with the hotel industry to have either a credit card or cash for possible incidental charges (movies, telephone calls, games, room service, etc…) even when the room / tax is being covered by the organization. Our goal is to ensure every guest receives the best service from all... more

ForrestHa...
Santa Rosa, California
13 reviews
5 of 5 stars Reviewed April 26, 2011

I would stay here again because... 1. Location. It's on the CA-NV border, which means you are really close to the casinos. It's about a 20 second walk to Harrah's. So if you're looking to go out and gamble and drink as opposed to stay in a comfy cabin, this is a great place for that. 2. Breakfast/drinks. This place...

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A TripAdvisor Member, Guest Relations Manager at Embassy Suites Lake Tahoe Resort, responded to this review
May 17, 2011

Thank you, we sure do appreciate the fine comments on your stay and offer a comment or two for other guests; for those that need to do a quick email check, we do offer complimentary internet access in our business center. Also, Hilton Honors “Gold” and “Diamond” level guests receive complimentary wireless internet access. Keep in mind with parking, the... more

stefnmick
Sydney, Australia
3 reviews
4 of 5 stars Reviewed April 20, 2011

Great hotel for price. The location was great (right in the village). We had a big room but the best part was the included cooked breakfast and daily cocktails in the afternoon. This added to our stay and topped off a great honeymoon skiing. You couldnt ask for anything else from a hotel at this level.

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cdt007
Oakland, CA
1 review
1 of 5 stars Reviewed April 18, 2011
2
people found this review helpful

My kids and I stayed at this hotel for two nights in April. The room service from the beginning was less than desired. The second day, I noticed that one of the beds had not been changed, the coffee maker wasn't heating, there was no little soaps left (which if you're paying $230 a night.....I would like the little things)....

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A TripAdvisor Member, Guest Relations Manager at Embassy Suites Lake Tahoe Resort, responded to this review
May 17, 2011

We are very sorry for this extremely unfortunate experience and have been communicating with the guest to resolve this matter and have them return. We strive to ensure each and every guest is completely satisfied with their stay and work with our team members daily to comply and exceed the brand standards of customer service. We encourage all guests to... more

andrewf11
Winchester, UK
43 reviews
2 of 5 stars Reviewed April 18, 2011

Not that wonderful. A poor experience right from check-in: couldn't find the self-parking lot. Turns out the hotel doesn't have one: it only provides valet service (a nice little earner for them, and I always avoid valet when given the chance as it's ironically inconvenient). The other things were death by a thousand cuts: * The walls were thin, so...

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A TripAdvisor Member, Guest Relations Manager at Embassy Suites Lake Tahoe Resort, responded to this review
May 17, 2011

Thank you for your feedback, we are very sorry you did not have the quality experience we strive to ensure our guests have; please be sure to let us know how your stay was prior to departure, you will even be asked by team members throughout your stay. Guests that utilize valet parking can “text” our attendants to have their... more

psturg
Warrenton, Oregon
1 review
2 of 5 stars Reviewed April 12, 2011

The positive first, location was awesome could walk to the gondala. The breakfast & happy hour were also very nice. The bartenders were great. Now the negative: Rooms not very clean. We received no housekeeping services throughout our whole stay until finally on our last night we called to get some clean towels. We were sitting in the back room...

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dhodory
Central Ohio
17 reviews
3 of 5 stars Reviewed April 7, 2011

Ok, overall, this is a decent hotel. The location is good (about a 400 yard walk to the Heavenly Gondola), the price is right (how many slope side ski resort hotels do you know of that are $129/night?) and the complimentary breakfast and happy hour are nice touches. HOW-EVER, that's about it. While this hotel's location is great and for...

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NewJersey...
Flemington, New Jersey
1 review
5 of 5 stars Reviewed April 6, 2011

My husband and I stayed March 21-26, 2011. The hotel is clean, front desk very helpful, breakfast was EXCELLENT..so was the FREE happy hour. Our room was really nice..no problems no complaints. The front desk even mentioned to us to park next door because it was free. Gondala is a few steps away and so are restaurants, shops, casinos anything...

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SteveinSo...
Los Angeles
34 reviews
5 of 5 stars Reviewed March 30, 2011

There is a good reason why our family has been to this particular hotel three times. Several, actually. 1) Location, location, location--Pick your poison. The hotel is right on the CA/NV stateline, so the casinos are literally across the street. Restaurants? Walk a block south, or less. We have never been in the winter, but the ski resort is right...

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nomadicvo...
Concord, Massachusetts
1 review
5 of 5 stars Reviewed March 26, 2011

We stayed here during President's week, which is probably the busiest week of the ski season, and we had a wonderful time! The rooms are clean and spacious with 2 queen beds and a pull out sofabed in the living room there was plenty of room for us and our 3 children, ages 12, 16 and 21. Breakfast was included,...

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