The moment we arrived at the Hacienda Tres Rios, we felt happy and relaxed. The beautiful warm oranges and flowers in the huge foyer gave it an elegant yet comfortable feel. The landscaping, pools, restaurants and rooms are gorgeous. The first night we were there they did an outdoor Mexican fiesta with a huge, delicious buffet and Mexican band. Loved...

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I actually own a 2 bedroom unit in this resort and traveled here with 10 other individuals. Rooms are spacious and beds are extremely comfortable. The quality of the food and drinks were awesome although some drinks could have been stronger. Service throughout our trip was great. Hopefully this experience will continue for many years to come and not because...

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I discovered Tres Rios Resort when I traveled to Playa del Carmen with a friend last year. We had booked a one week stay at a different resort (which was advertised "5-Star") and were headed there when we met a Rep from Tres Rios, who offered us several incentives to go on a tour of the Tres Rios property. What...

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We had requested 2 rooms close together, 1 to be a King and late check out on our departure day. Our rooms were on opposite ends of the same floor despite the room next door being empty and being cleaned when we were unpacking. Neither room was a king- my husband is 6'4" and a double bed is not comfortable....

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Given some of the reviews on here we were bait skeptical of this hotel. But we were very happy with almost all aspects of this hotel. It was very pretty and tastefully decorated. It's a fairly new hotel. The rooms were really nice and very spacious. The food was excellent...buffet wasn't great but all the a la carte restaurants were...

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My husband and I went on this trip and was very happy about our decision; as the friendly staff made our stay very special. Bellboys Orlando and Mario were very helpful. Waiters Elihu; Justino and head waiters Carlos and Miguel made our stay wonderful. Met with head chef of resort Oscar - you have to try his food, very delicious....

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I am not a beach person & found the cenotes very cool! Plan your hotel activities the minute you get there as they fill up quickly. The teen nightlife is in the sports bar until 10pm. As much as I did not think the restaurants needed to be formal attire they do enforce the rule of long pants need for...

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We (2 adults and 2 children : 7 and 9) had a great 9 night stay at the Hacienda.Due to the size of this resort, including the area containing numerous cenotes/ walkways it never felt too crowded. >Rooms were beautiful (2 double beds plus the option for the sofa bed to be made up) > Pools were great and the...

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Just spent two weeks at la Herencia Tres Rios with 3 other couples for first week and just with spouse for second week. Head Chef Oscar sets a high standard for gourmet meals 24/7. His chef's dinner is particularly exquisite. Sammy is head of services and sets to tone with his ever-present smile. Always attentive, he ensures all of the...

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