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Riu Cancun

3.5 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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$99 per night
TripAdvisor Popularity Index
#31 of 165 hotels in Cancun
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What travelers say about Riu Cancun
  • Very good(106)
  • Entertainment staff(79)
  • Pool bar(71)
  • Steak house(67)
  • Coco bongo(66)
  • Great time(62)
  • Japanese restaurant(37)
  • Really nice(30)
  • Main buffet(27)
  • Rooms are clean(26)

Reviews you can trust

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Raque02
Miami, Florida
6 reviews
2 of 5 stars Reviewed May 31, 2011 - NEW

The service was poor, the pool were the bar was located is very small and dirty the whole week , The room is pretty big and the view was awesome (is the only positive comment i have)

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minnie076
wales
3 reviews
5 of 5 stars Reviewed May 27, 2011 - NEW
1
person found this review helpful

i have just come back from the riu cancun and what a great hotel the hotel is just great my husband and i had a great time there is' nt a lot of beach but there is a lot of beds on the beach and plenty round the pools but if you want the shade round thr pool you need...

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hotelgues...
coquitlam, bc
9 reviews
2 of 5 stars Reviewed May 26, 2011 - NEW

Stayed here from May 19-23, and I have to say my experience was ok. Check in was nice and pleasant, had a tequila shot right away at front desk, but when I got into my room I noticed that someone's stuff was already there, so they put me in another room away from all my friends. Never felt that my...

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Karenscru...
Gallatin, TN
5 reviews
4 of 5 stars Reviewed May 26, 2011 - NEW

My boyfriend and I stayed at the RIU Cancun May 10-14 and had a WONDERFUL time. Being a travel agent I'm very critical of places I go to and always try to look at things as one of my clients would and look at things that are important to them. Since I was traveling on a reduced travel agent rate...

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funfollow...
Tampa, Florida
1 review
4 of 5 stars Reviewed May 24, 2011

I will keep this relatively short. I was there with 15 friends for my birthday. We had tons of fun! All in all we had a great time. Food was good. Staff friendly. They even brought me a bottle of champagne on my birthday. Beach was great. Vistas beautiful. BUT the beds were absolutely uncomfortable. I would almost rather sleep...

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youngbloo...
New jersey
1 review
5 of 5 stars Reviewed May 22, 2011
1
person found this review helpful

First off I'd like to introduce myself. My name is Kevin, I am 23 yrs old from NJ USA. I have been to Cancun 3 times now. The previous 2 were at the Oasis Cancun. I made up my mind that I would never return to Cancun after those visits. Until I stayed here, now I cannot WAIT to go...

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MeliQ
Kansas City, Missouri
15 reviews
4 of 5 stars Reviewed May 22, 2011
1
person found this review helpful

We arrived for a 5 night stay and were please with the lobby and the service at reception. Marco was so helpful and patient when checking us in, and Ana was smiling and so pleasant after a long day of travel. We arrived around 1pm, so we had to wait until 3 to check in. However, they gave us our...

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tommygunK...
kent
3 reviews
4 of 5 stars Reviewed May 22, 2011
1
person found this review helpful

stayd here in november for 2 wks with girlfriend and group of friends, really nice, clean hotel and food was amazing! so much choice every nite. the hotel is close enuf to town 4 a nite out and far enuf away so not noisey. Only thing that annoyed us was the sun disapeared behind the hotel about 230, then every1...

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Emmadunn1...
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed May 21, 2011

Me & My husband went to stay at the Riu Cancun for our honeymoon. I had read reviews on here before we had left & didnt no what to expect. Although it was pointed out it was mostly American reviews that were putting the place down. It was full of Americans - they pay hardly anything to go there, Cancun...

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caramchb6...
huntington beach, ca
1 review
1 of 5 stars Reviewed May 21, 2011

This was a business trip. I did not last 18 hours in this crap hole of a hotel. Bugs in my bed, room smelled, sand on the floor, beds HARD AS WOOD. Ice buckets in the room but know where to get ice -- ANYWHERE.... and then you ask for help and they claim to not speak english. Tried to...

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